Alicia
HORRIBLE
HORRIBLE! They won't give you a phone number, they only offer a text chat with a dumb A.I. And if you wanna text chat with a "healthcare professional," well you need to wait 6-8 HOURS for a text chat response! So their claims of 24/7 Support is a complete LIE. Plus if you want to talk to a supervisor- ya can't! Too bad! They will just take your money for a service any Primary Health Physician (G.P.) can provide for free or little expense. Don't be stupid like me- just go to your regular doctor and get a script. No one needs forHers/Him.com. It's a total SCAM.
Response from hersApr 3, 2026
Hi Alicia, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

