Rachel K.
The Issue with Hers and Their Notifications
It’s annoying Hers looks at when you ordered their product, not when they actually sent and the consumer received it, in which there can be a couple of weeks difference or more. Because of that, they send you notices that don’t actually match with where you are in your treatment plan. They should fix that.
Response from hersSep 7, 2026
Hi Rachel, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team

