hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 950 reviews with 2 stars · Clear filters

Chelsea S.
Jun 7, 2024
No response from provider
The acne cream I’ve been using has been great so far, but I’ve been trying to reach out to my provider to switch my formula for it due to personal reasons and after four days I’m still getting no response. Also have contacted customer support and still no response when it said I should be expecting a reply within 24 hours.
Response from hersJun 7, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Marilyn
Jun 6, 2024
I have not been using it long enough to…
I have not been using it long enough to give an opinion
Response from hersJun 6, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
mamac
Jun 4, 2024
Not much benefit for the cost
I don't feel I am getting a lot of value for my money spent.
Response from hersJun 5, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Cori B.
May 29, 2024
Packaging not secure enough
Time efficient way of getting medications. However not worth continuing for me because the packaging it was sent in was not secure or safety sealed in any way. Mailing box wasn't sealed, it had one ineffective swipe of glue allowing it to be opened, closed, reopened with no sign of change to package. Medication doesn't have any sort of safety seals either. Too easy for someone to steal or tamper.
Response from hersMay 29, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Kathy Tidball G.
May 26, 2024
Waiting for response for almost 2 weeks.
I have been waiting for an answer for almost two weeks regarding my Her pills for Hair and as of today, 5/25/24, still do not have an answer to my question which I have submitted two times. I need further instruction on how to take my daily pill; swallow or chew it. No where on the directions is it stated.
Response from hersMay 26, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Bianca J.
May 22, 2024
I didn’t have a good experience with…
I didn’t have a good experience with Hers. In a 4 week span I noticed a very mild reduction in hunger and loss weight that was so insignificant that I just gained it right back. When I made them aware of this they didn’t suggest a change in meds or ask any questions. They stopped the subscription and said you will need to reapply if interested in starting anew. Update: Hers reached out to say I’m sorry to see you go and to give instructions to taper off the meds to reduce side effects. I again would not recommend this company.
Response from hersMay 23, 2024
Hi, Thank you for providing your honest feedback, and we're so sorry for the experience you had. We'll do everything we can to resolve your issue right away and will be reaching out to you shortly. The Hims & Hers Team
Natalie
May 20, 2024
No so good
No so good. I am now loosing double the amount of hair and am ready to consult a doctor in my area.
Response from hersMay 20, 2024
Hey, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Jillian S.
May 16, 2024
I’m starting to have pain in my chest
I’m starting to have pain in my chest
Response from hersMay 16, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

About hers

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About hers

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hers reviews

No response from provider

I have not been using it long enough to…

Not much benefit for the cost

Packaging not secure enough

Waiting for response for almost 2 weeks.

I didn’t have a good experience with…

No so good

I’m starting to have pain in my chest