Morgan S.
get to know your audience
I don’t yet know the effects of the products I am using. However, I do wish that I received a more personalized experience from the medical provider I spoke with. When I asked about other ways to care for my hair, I was instructed to buy the shampoo.. It would’ve been helpful to been provided a link to info about general hair care. Second, the company should ask people if they want weight loss ads. I am an eating disorder specialist and it is really irritating and potentially triggering for many of your customers to receive constant emails about weight loss. Listen to people’s preference. SCREEN for eating disorders. People’s lives are at stake.
Response from hersAug 18, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers. The Hims & Hers Team

