Carlos F.
Poor Experince
I tried this service out with some leftover bills from a trip to Nepal. I went in sort of expecting some sort of issue, but it was for a small amount. But issues are what occurred. The owner responded to my initial status request saying he did not receive anything yet but was looking fwd to it since he had another customer going to Nepal shortly. Which outside that chance occurrence, had me wondering why that would matter considering this was for roughly $35. Instead of getting the current exchange with this service, what I got was the feeling of being gaslit by his response when I initially inquired about the status of this exchange. I guess things can always get lost in the mail, but sort of funny this is my first occurrence of such an event. Even more so with this being in the same city. Do not recommend.
Response from Foreign Currency and Coin ExchangeJun 5, 2023
I am very glad Carlos wrote this reply. Since people only read negative reviews it gives me an opportunity to give you a tip on shipping your items to us. Carlos says he shipped his notes to us. He sent an email a week or so later asking if we had received his notes. We replied that we had not and to please send us a tracking number so that we could reach out to whatever shipping service he used to see where it was. He refused to proved a tracking number and accused us of stealing his notes and would be leaving us a negative review. If you ship coins/banknotes to us please use a shipping service that will provide you with a tracking number and keep that tracking number in a safe place until we have confirmed receipt of your package. This does two things....it allows you to see exactly when your package was delivered and if for some reason your package isn't delivered it allows us to reach out to the shipping service for help in locating that package.


