Scott R.
FCCE was great until they stopped honoring their online posted rates that are locked in at time of the order...
I have used FCCE in the past multiple times and have been pleased with my experience (fast payment and ease of the process). My reason for the low rating has to do with Chase at FCCE not honoring the rate that was locked in at the time of me processing my order (101 of Zimbabwe notes). I have evidence showing that the rate remained the same for multiple days, but Chase/FCCE still refused to honor the rate. I expect a business to honor the rate when they promised they would honor the rate at the time of order submission.


