FORCHICSReviews of forchics.com

3.1901 reviews
Wellness & Spa
W Olympic Blvd 3003, Los Angeles, California

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FORCHICS

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About FORCHICS

ForChics aims to empower the modern beauty consumer through the creation of thoughtful beauty solutions that accentuate individual beauty.

FORCHICS (forchics.com) has 901 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: forchics.com
Website: forchics.com
Category: Wellness & Spa
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FORCHICS reviews

Showing 383 reviews with 1 star · Clear filters

Spanish B.
Aug 7, 2024
I received my parcel today,when i…
I received my parcel today,when i opened it .........it was truly in very bad condition the box was crushed the serum in the bottle was leaked into the package the bristles of the brush were in two different direction.....i was really disappointed 😞😞 i didn't expect that ......i was soo excited to use that product 👎👎👎i did email and dm on ur Instagram page but no reply....poorr!!!!!! really bad experience with forchics....... regretting now 👎😔
Response from FORCHICSAug 22, 2024
Hey there! Words cannot express how sorry we are about the shortfalls of the product you received 🥺We want nothing more than for you to get the results we promised! Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____ ! so we can find an adequate solution specific only to you! 🙏🏻
H E.
Aug 6, 2024
I was disappointed with this product and overall experience
I was disappointed with this product. It made no noticeable difference to my eyelashes or eyebrows, and it left my eyes feeling dry. I diligently used it for 60 days without seeing any improvement in either my lashes or brows. Additionally, the eyebrow tube seemed almost empty from the start, making me question if there was any product in it at all. I definitely won't be purchasing this again and will not be recommending. Additionally, when I ordered the serums I was not informed about the delayed delivery due to the products being out of stock. I had to follow up myself once I realised the delivery date had passed. I ordered the products in April and made sure I had the full experience before writing this review.
Response from FORCHICSAug 22, 2024
Hey there! We want to start by expressing our deepest remorse and regret. 🥺 We can’t imagine how disappointing and frustrating it must be for you to not get the results you expected. We are committed to finding a solution that will bring you the results you should have gotten right away. 🤔We promise to stand with you until everything is resolved and your expectations are met. Please email us with the subject line: TrustForChics order # ____ ! so we can work together on finding an effective solution tailored just for you. 🙏🏻
Mel L.
Jun 24, 2024
Purchased the lash and brow serum
Purchased the lash and brow serum. First, they took my money and said it was back ordered. I finally received them but very disappointed. Tubes are half empty and do not last long. Furthermore, did not see any difference or improvements. I’ve used much better serums in the past and will never order again. I am positive they pay people to write positive reviews or most of them are fake. Buyer beware.
Response from FORCHICSJul 8, 2024
Hey there Mel! Thank you so much for sharing your feedback with us. I'm really sorry to hear about your experience with our lash and brow serum. It sounds incredibly frustrating to deal with a backorder and then feel let down by the product itself. We strive to provide high-quality products and it’s clear we missed the mark here. I’d love to make things right. Please email us with the subject line: TrustForChics order # ____ , so we can work on an effective solution made just for you. 🙏🏻
Level V.
Jun 16, 2024
so many red flags
I placed an order for four items on 2/27. They sent several emails--confirmation, shipping soon, etc. Then they sent a message that the lash serum was backordered. Any other business would go ahead and ship the in stock items, but they did not (red flag #1). After a month had passed, I reached out and got the same runaround as others here have mentioned --"stuck in transit" (red flag #2)--but they never sent a new shipping confirmation or tracking info (red flag #3), and now they have stopped responding to emails.
Response from FORCHICSJun 24, 2024
Hey there! I'm really sorry to hear about your experience. That sounds incredibly frustrating, especially with all those red flags. Your order should have been handled much better. We feel so badly that the ForChics experience did not live up to the expectations 🥺 We stand alongside you. Rest assured that we are here for you, willing to listen and provide whatever help we can. Please email us with the subject line: TrustForChics order # ____ , so we can find a resolution that best suits your needs!🙏🏻
Peg
Jun 15, 2024
I ordered and received expired mascara…
I ordered and received expired mascara three times. The company always sends the typical apology email, offers a gift card to reorder, but never corrects the issue. The end of last year I ordered 3 of the Eyebrow fill pens which are no longer on the website, they too were expired I emailed the company several times on these with no response. I tried one to see that perhaps it was still ok but it was very dry and could not be used. I finally got them to acknowledge the eyebrow pens with my last expired mascara correspondence but was told it was too long since it was sent, even though they did not handle that at the time I was letting them know. Beware and always check the expiration dates on what you are sent! I really like the lash serum it works really well and is always fresh. It is so unfortunate that the quality control of freshness for other products they offer seems to be unattainable.
Response from FORCHICSJun 24, 2024
Hey there Peg! I'm truly sorry to hear about your repeated frustrations with our products. Your experience is far from what we strive for, and I completely understand your disappointment. It's great to know you love the lash serum, and we want all our products to meet that same standard. We are determined to make this up to you. Please email us with the subject line: TrustForChics order # ____ , so we can find a resolution that works for you 🙏 Your feedback is incredibly important to us, and we are dedicated to earning back your confidence in us. 💖
Jax226
Jun 5, 2024
£33 for 2 empty tubes
I purchased 2 bottles for £33, after 3 weeks waiting for delivery, I was excited for them to come and start using them. First bottle is empty, I opened the second one - also empty. Despite storing upside down and moving the applicator vigorously in the tube - nothing comes out of either bottle. I have emailed ForChics but have not had a response. I’ve just been reading reviews on Amazon and a lot of customers have said the same thing. I feel like I’ve been scammed. I’m thinking of contacting Trading Standards.
Response from FORCHICSJun 24, 2024
I'm so sorry to hear about your experience! That sounds incredibly frustrating, especially after waiting so long. We want nothing more than for you to make it up to you! Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics order # ____ , so that together, we can find an adequate solution specific only to you! 🙏🏻
Roxanne B.
May 27, 2024
Doesn't work
I have been using the eyebrow serum for over a month now and I haven't seen any change in my brows I've read that you have to use it for a year to see results um that's false advertising saying that you see results in 2 weeks I got conned never again
Response from FORCHICSJun 4, 2024
Hey there Roxanne! Our heart is heavy to hear about the lack of satisfactory results from your Eyebrow Serum. 💔 Your satisfaction is our priority, and we are determined to make this right! Please email us with the subject line: TrustForChics order # ____ , so we can find a resolution that works for you 🙏 We truly value your feedback and we want to make sure you're happy. 💖💖💖
Kae
May 15, 2024
Product took weeks to come despite…
Product took weeks to come despite paying extra for a fast delivery. On top of this customer service extremely condescending and unhelpful. Much better products and customer service elsewhere.
Response from FORCHICSMay 21, 2024
Hey there Kae! I'm really sorry to hear about your experience. It’s definitely not what we aim for. We understand how frustrating it must have been to wait so long, especially after paying for fast delivery. We’d love the chance to make things right for you. We promise to stand by you until everything is resolved and expectations met. Please email us with the subject line: TrustForChics order # ____ , so we can craft an effective solution tailored just for you. 🙏🏻

FORCHICSReviews of forchics.com

About FORCHICS

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FORCHICSReviews of forchics.com

FORCHICS reviews

I received my parcel today,when i…

I was disappointed with this product and overall experience

Purchased the lash and brow serum

so many red flags

I ordered and received expired mascara…

£33 for 2 empty tubes

Doesn't work

Product took weeks to come despite…

About FORCHICS

About these reviews

More in Wellness & Spa, California

Sauna Heater Supply

Green Gorilla

Salus Health

Beautylish

FORCHICS reviews

I received my parcel today,when i…

I was disappointed with this product and overall experience

Purchased the lash and brow serum

so many red flags

I ordered and received expired mascara…

£33 for 2 empty tubes

Doesn't work

Product took weeks to come despite…