I ordered an eyelash serum over a week ago,until now I haven't received my order . I wrote a message but no one responded. be careful because if you pay you will not receive the goods.
Response from FORCHICSOct 14, 2024
Hi Monika!
We're so sorry to hear about your experience. We know how important it is for every customer to be satisfied, and we're really sorry that wasn't the case for you.
But we're here to make it right!💪🏼 Please send us an email with the subject line: TrustForChics order # ____ ! to make up for your experience and turn that review around! 🌟 We truly value your feedback and we want to make sure you're happy.💜
HM
Heidi Mc F.
Awful product!!
Awful product!!! Do not buy this eyelash serum!!!! When I initially bought this product - bear in mind it cost the grand total of £20+ as well as postage - I used it nightly however did never see a drastic change if ever. Further into using the serum, I began to notice my eyes swelling and becoming blood shot, however I was unaware of the cause. Safe to say I now know the cause. Post using it for several weeks I stopped. My eyes did not become blood shot once during this period of time. I ultimately decided to put the product to the test one last time and boy do I regret it. I woke up in the morning with the most crusty, gunky, bloodshot eyes my eyes ever did witness. Not to mention the fact that half of my schools population inquired regarding whether or not I was under the influence, referring to the drug as a variety of different labels such as: ganj, zaza, wacky backy, bud and many more. Regardless of being asked if I was okay at every human interaction, I got on with my day as usual trying my best to avoid eye contact with the head teacher!! At home now I have realised the swelling is still apparent I am utterlly disappointed, in complete disbelief!!!! Not only has my money gone down the drain, but also the whites of my eyes and I now have to put up with the aching and gunky mess when I’m trying to learn!!!!!! May I add I have also been referenced to as vampire , Count Dracula and the devil himself!!!! Not too impressed!!!!
Response from FORCHICSSep 12, 2024
Hey there Heidi!
We want to start by expressing our deepest remorse and regret. 🥺 We can’t imagine how disappointing and frustrating it must be for you to not get the results you were hoping for. Your satisfaction is our top priority, and we are committed to finding a solution that you should have gotten right away. 🤔
We promise to stand with you until everything is resolved and your expectations are met. Please email us with the subject line: TrustForChics order # ____ so we can work together on finding an effective solution tailored just for you. 🙏🏻
DO
Domz
It does not work!
It does not work!
I ordered the last serum 4th of July 2024. I used it everyday as directed in the box, even twice a day and it does not work! its now 3rd of September. Still has not work. AVOID AT ALL COST.
Response from FORCHICSSep 12, 2024
Hey there Domz!
I’m so sorry to hear that the serum didn’t work as expected for you. I can imagine how frustrating it must be to have tried it consistently and not see the results you were hoping for. Your experience matters a lot to us, and we want to make it right!
Please email us with the subject line: TrustForChics order # ____ , so that together, we can find an adequate solution specific only to you! 🙏🏻
PO
Poly
Awful
Awful. That just sums it up. I followed up so many times by email but kept getting the same response. It’s getting close to 2 months when they originally said 10 business days and then said 10 to 14 business. I still haven’t received my order. I have done all the checks on my end and yet they cannot do the checks on their end in following up an order. They are truly fake. Do not trust them at all.
Response from FORCHICSAug 22, 2024
Hey there Poly!
Waiting that long for your order and not getting clear answers is incredibly disappointing. This is definitely not the experience we want for our customers, and I’m truly sorry that we’ve let you down. 🥺
We want nothing more than to get this resolved for you! Our team is ready to go above and beyond until everything is taken care.
Please email us with the subject line: TrustForChics order # ____ ! so that together, we can find an adequate solution specific only to you! 🙏🏻
MO
Monika O.
Go elsewhere!!!
After reading so many good reviews I decided to order eyebrow sedum. What a mistake. It never arrived. I emailed customer service with my order number but nobody responded.
Not happy!!!!
Response from FORCHICSAug 22, 2024
Hey there Monica!
Truly sorry for the shortfalls of your ForChics experience 🥺We want nothing more than to get this resolved for you! Our team is ready to go above and beyond until everything is taken care.
Please email us with the subject line: TrustForChics order # ____ ! so that together, we can find an adequate solution specific only to you! 🙏🏻
HW
Helen W.
Forchics eyelash growth? Don’t bother.
I’ve always used a different serum that actually worked but I decided to try the Forchics one. BIG mistake. Absolutely rubbish my eyelashes have actually gone back to the way they were before I started using the first serum that did work. Total waste of money. Does not work. Paid nearly £5 in postage too and it took days to arrive. Shocking company. Would never buy anything from them again.
Response from FORCHICSAug 22, 2024
Hey there Helen!
We absolutely regret that your desired results were not delivered by our serum.😔 It’s truly disappointing when a product doesn’t deliver, especially when you’ve had success with others in the past.
We want to make this right - all we care about is your happiness and satisfaction. We promise to stand by you until everything is resolved and expectations met. Please email us with the subject line: TrustForChics order # ____ ! so we can craft an effective solution tailored just for you. 🙏🏻
JA
Jana
Lash serum does not work
Lash serum not working, I have been using it every night for over 4 weeks and I even used the measuring strip to check the length and lashes haven’t grown a bit. I won’t be repurchasing and do not recommend. The only good thing is that I did not get reaction since I have very sensitive eyes but what’s the point if it does not work…
Response from FORCHICSAug 22, 2024
Hey there Jana!
Our heart is heavy to hear about the lack of satisfactory results from your Lash Serum. 💔
I totally understand how disappointing that must be, especially after being so diligent with it. I’m glad to hear it didn’t cause any irritation, though—having sensitive eyes can be tricky!
Your satisfaction is our priority, and we are determined to help you out on this issue. We want to make this right! Please email us with the subject line: TrustForChics order # ____ ! so we can find a resolution that works for you 🙏
CJ
CHARLOTTE J.
I’ve used Revitalash and RevitaBrow for…
I’ve used Revitalash and RevitaBrow for years and they truly transformed both my eyelashes and brows. The difference was incredible! After seeing Forchics on an IG advert I thought I’d give it a try as it was a quarter of the price and I really just wanted to maintain my brows and lashes as they were already great.
I have been using their products for just under 3 months and my lashes are falling out like crazy, are thinner and shorter than before. My brows are the same. I’d say a third less full/ fluffy than they were. I am absolutely gutted and have requested a refund although I would rather just have my lashes and brows back to how they were before using these rubbish products. Goes to show, you really do get what you pay for ! Highly recommend RevitaLash if you want a product that actually does what it says it will.
Response from FORCHICSAug 22, 2024
Hey there Charlotte!
Our sincere apologies and regrets over the unfavorable outcome of your ForChics experience. We know how disappointing it must feel, but we promise to work together on finding a solution that works specifically for you! 🙏
Your satisfaction is our top priority, and we're here to ensure your needs are met. Please email us with the subject line: TrustForChics order # ____ ! so we can work on an effective solution made just for you. 🙏🏻
