Grace
Terrible company - avoid at all costs and spread the word to counter fake reviews
Terrible company - I read some of the negative reviews on here just as I placed an order. I emailed immediately (within less than 5 minutes of placing the order) to cancel and they refused to refund me and have stopped answering emails. See their response below. I got another autogenerated email some hours later saying my package was being prepared and there was still space, trying to sell me additional items, obviously nullifying their already nonsensical excuse about it being shipped immediately and a refund activating their fraud systems (!!). My fraud system has been activated, let me tell you! Especially outrageous in light of the fact many users report never receiving their items. Absolutely disgusting given they have a supposed cancellation and refund policy, as well as being illegal. They list their address as LA and on closer inspection appears to be listed as Malaysia. I have had to report this to my bank and cancel my card due to the actions of this company. I will be raising a dispute in order to get a refund via my bank. This is fraud pure and simple and they shouldn't be allowed to trade. I have also reported the company to Facebook and Instagram. Stopping responding to emails is obviously their default tactic when their BS fails... Don't buy it, don't buy from them and don't fund their fraudulent activities. "I have checked your order and it seems that it’s being packed as we speak. We understand that sometimes you need more time, but at ForChics, we try our best to ensure all order goes out quickly to our customers. This means that even if you made the order 5 minutes ago, it could've been packed and shipped out from the warehouse a few minutes later. For this reason, we're unable to initiate the refund as it would trigger our fraud backend system. Our policy states that items that have been processed and shipped could not be refunded to ensure our processing and fulfillment schedules run smoothly."