FORCHICSReviews of forchics.com

A super product does not excuse subpar customer service. As promised, I will share my awful experience on every review platform I can find. Customers deserve honesty and transparency especially if we’ve already paid in full. Long story short, feel free to read the screenshots, my package was not shipped until 8/27, 10th day after the shipping label been created and when I emailed the customer service Joan and Charm responded. It could have been a very small deal if they had admitted their fault that due to human error this package wasn’t shipped out yet for whatever reason. And that would’ve been the end of the story. But nope. They decided to lie! What a wise choice! And they ought to teach their kids that (learn from the best, am I right???!) no please don’t tell your kids to lie that’s awful! So Joan and Charm decided to lie to me after they checked in the system and saw that oops the package is still here in the warehouse though the shipping label was created on 8/17 (as indicated in the screenshot). They assured and reassured me that it’s been shipped and it’s on it’s way to me now. Which wasn’t the case and sucks for them that I use arrival to track all my packages and they told me 3 BS perfunctory excuses. Here I share them with you as well as my responses to each. Be the judge yourself here. "The tracking system may sometimes take a while to update" - So whats the point of having a tracking number??? WHY?!?!?!?!?!?!?!?!?! This excuse is so lame and doesn't even make sense! Sounds like you are admitting your system is flawed!! Why is it flawed then? And why haven't you done anything about it though knowing it is flawed?! And is 9 days a while enough for you? If it didn't update over the weekend or whatnot, okay, nbd, but it is 9 DAYS! "Weather is sometimes an issue, plus scanning the items to check where the packages are may not be required at every stage, so it can be hard to determine the items' exact location." - oh wow! I can't believe you would dare to blame it on the weather??? USPS, FEDEX, UPS all run their route despite of inclement weather. It seems like "scanning items" never occurred because when I tracked package again via USPS today, it only has PRESHIPMENT information and that only the shipping label is created, which is a common trick SCAMMERS use. Am I wrong? It is USPS procedure to scan ALL packages they receive or that are going out. - Again, I think the problem here is I HAVE THE TRACKING NUMBER AND ACCORDING TO THE TRACKING NUMBER, MY PACAKGE IS STILL IN PRESHIPMENT, 9 DAYS AFTER THE LABEL BEING CREATED. I don't know what weather has ANYTHING do it with THIS ISSUE that Im presenting to you. STOP USING RED HERRINGS AND/OR PERFUNCTORY EXXCUSES "Package scans are also sometimes skipped, especially when couriers are running behind in order, to enable them to move all packages quicker as additional scanning means extra processing time." - no.... USPS always scans ALL packages. I went to the local USPS office and they also confirmed that only the shipping label was created but this package has not been shipped yet. So now, back to the question I asked in the previous email, and I demand a clear answer, if I don't received the package by what date, will I get a refund? Don’t blame USPS! I like them and at least they are honest Lmfaooo when they don’t know where your package is they will be straight up with you. Rather than Forchics, lie to your face.

not a real company, DO NOT BUY.

havent received my order and it has been like more than 2 months ,any solution? (my order number is 223101) if anyone could help thankyou

This company disgust me. I ordered the eyelash serum and the 3D silk fiber mascara at the same time. I first recieved the eyelash serum which the packaging was what was pictured. I haven’t had it long enough to review it but my mascara wasn’t in the first package. Then wondering where it was I write them and ask where it is. They give me a bs story and then right after I recieved a joke of a mascara that is literally watery goop. Doesn’t even have their label of any kind on the mascara.

I bought 2 pens for eyelashes a month ago, I recently received the packet... without anything in it ! I totally not recommend it !

This company is selling ineffective products, and will not issue a refund despite plastering "30 Day Satisfaction Guarantee" on every product page. The "Satisfaction Guarantee" is a blatant lie. It is misleading, because the full refund policy states that no product can be returned unless it is unopened. How can someone try the product without opening it? The answer is, they can't. FORCHICS have the "30 Day Satisfaction Guarantee" badge on all product pages to make customers think they can return the items if they aren't satisfied with them. And when customers do try to return an ineffective item they have tried out, they are told they cannot, and are directed to the return policy page. This is a practice done by a lot of sketchy online businesses selling bad products. They show a "Satisfaction Guarantee" badge on their pages, and then when reviewing the actual return policy, you see that such a guarantee does not actually exist. Additionally, this company does not have a phone number for you to reach them at. That should be a red flag right away. They do have a form to fill out to send them an email. I have sent them multiple emails questioning their policies and they have not answered me once. They are a SCAM, plain and simple. They have many good reviews on their website, and good comments on their Instagram posts - these are undoubtedly fake reviews they have either created themselves, or purchased from a company who specializes in falsifying reviews and instagram followers. Do not buy from this company. They are scammers.

Forbrow from Forchics is garbage. Don't buy it. My response to Forchics cop out email below: "I wouldn't need a coupon to waste even more money on your products. "

I bought 2 bottle of the FORLASH Enhancer, I applied one within a month every night. My lashes didnt grow at all or became thicker.... Waste of money, it was cheaper yes but better pay more and get a result you wanted!