FORCHICSReviews of forchics.com

I ordered and then read the reviews where people told that they haven’t received h Th e products and already decided that it will be the same with me because they didn’t ship the products for a while and they were coming a lot longer than promised. But received in the end. Ordered tooth powder and massage tool for face. Tooth powder threw out as it didn’t seem too good for teeth- the feeling and material in general. Massage tool is okay although can’t say I see effect on face wrinkles. Might be that need to use more frequently.

Just received my product, it had arrived in good time less than weeks delivering to the UK so it’s too early to say if it will work however, I got the bundle (which includes 1 ForLash serum and 1 ForBrow serum) the packaging is pretty that’s all the good I can say for now but when I opened the box for the “ForLash” serum, the tube was damaged with scratches and what looks like old glue(?) which is very disappointing makes me sceptical about whether they gave me a used one. Will update on whether there’s any growth.

I've used this product for over a year and absolutely love it!! so much that I ordered 3 gift sets of eyelash and eyebrow serum but I'm giving it 3 stars due to shipping/customer service. It is just unacceptable! A week after I received the email stating it has shipped it still hasn't left the post office. Only after I send an email yesterday asking why it still says "waiting item at post office"... it ships today. Last year I ordered and had the same issue 3 weeks before I received the item and I had to email to prompt them at that time also. Assuming I may have the same problem I ordered extremely early so I would have these Christmas presents for our Christmas this weekend and they will not be arriving to be gifted. Not a good way to treat or keep returning customers FORCHICS not at all. I guarantee I will not be ordering again.

I regret not researching the company more before purchasing. I bought it after heavy Instagram advertising, lots of great reviews with photos and a discount when I left the product in my cart and didn’t buy at first. The lash serum took 1 week to arrive via international shipping via Singapore with signature courier. I picked it up a week later because the courier tried to deliver while I was at work. Firstly there is no packing slip which I would normally expect with a purchased order. It was also listed as a Gift and valued at $6 on the customs sticker - I definitely paid $23 for just the product. It was wrapped in heaps of bubble wrap but when I took the box out it looked like someone had forcibly opened it at the bottom. When I opened it all the way and took it out, the bottle was dirty with some crust near the edge where you unscrew it. The warnings on the enclosed instructions aren’t grammatically correct which is weird considering it’s an American company. I’m worried that the product isn’t as advertised, has been opened and used or tampered with. Given the bad reactions people are having, I’m not keen to put this near my eyes. I’ve emailed them about the damaged product but I’m concerned that I won’t get a refund given the reviews here. I’ll update if I hear back... Update: I emailed with customer services and had a really good experience. They offered a new lash serum, then a gift card for the price of the product. When I said I preferred a refund, they did minus shipping. So not 100% money guarantee but it was a result I’m ultimately happy with. Binning the product - cus I’m still suspicious - but bumping up to 3 stars (imho would give it 3.5 if I could) for the great customer care.