FORCHICSReviews of forchics.com

Terrible experience. Ordered before checking reviews then read about the allergic reactions and cancelled as have been sensitive in the past. Forchics shipped my order AFTER I had cancelled. Then told me to "return no duties". The address on the package was a UK address, I emailed to confirm and got an automated response with a US address. I followed initial instructions and returned to sender (UK address printed on package) with tracking, cost me about £7.... Still no refund. They say that is not their address despite it being printed as a return address on my package. Awful customer service, no advice on how to solve issue. They send you on a wild goose chase to stop you getting your money back. Totally unethical. I cancelled before shipping as per my consumer rights and will now have to escalate this to trading standards.

I bought three tubes of the lash enhancing serum. I never really react to any products, so didn’t think this one would be an issue. I’ve used it day and night for a month and haven’t seen any changes yet. I saw some reviews saying to keep at it for 2 months minimum to see results - I would, but it makes my eyes burn and go a red, and feel tired. Also, I’ve never had dark circles before and have done since using your product :( sad to say it didn’t work, but am hoping that not using the serum will at least make the dark circles go away. I would appreciate a full refund on the three lash serums. Have sent an email about this, hopefully I hear back from someone soon!

i placed my order on 12/27/20. it is now 1/25/21- 20 business days later, still has not arrived. I have never dealt with a company that tells you the shipping time (after you email asking what is taking so long) is 15-20+ business days. 20+ business days is actually equal to “forever”- that is not an estimated time frame. I am sure this stuff is being shipped from china like all these fake companies that advertise garbage on instagram- this company just seems to have a team working on good branding to make it seem local and legit. Would love to hear them mention where they are actually based out of. I emailed them a few weeks ago asking what the hold up could reasonably be for this to take this long and i did get a friendly email response assuring me my product shipped and was given the same tracking number i had gotten in an earlier email- unfortunately when I actually use that tracking link it says there is an error of some sort and gives me no actual information. I see this company keeps commenting on these negative reviews (that all seem to be the same things) assuring people they are not a fake company and telling you to email them. Usually a company that isn’t fake does not have to write repeatedly that they are not fake lol. Forchics- don’t bother writing me to email you- you’re clearly a scam. Also why is this page full of negative comments but their instagram comment section is 100% positive? oh- because they’re deleting all their bad comments. this company will go under in a year- no way businesses like this can actually survive long term.

Please do not use this product. It will cause ocular inflammation. I have only used it for three days but this morning I woke up to bulging eyes that were completely bloodshot, and I haven’t started any other products or medications. DO NOT USE.

I'd love to tell everyone how my experience was, but it looks like I was one of the MANY who got scammed by this company. I received a shipping notification about three days after I ordered the brow serum, and for the past two and a half weeks, according to the tracking, my package is stuck in Las Vegas. I reached out to customer service and they took their sweet old time getting back to me—but only with excuses. Those excuses were "the weather" and "sometimes the USPS doesn't scan packages to save time when a currier is running behind." Ummm I'm pretty sure it's federal policy for USPS to scan all its incoming and outbound packages. I asked customer service TWICE what happens if I don't receive my package and they refuse to answer my question. So, I started doing my research and it turns out they definitely try to hide all negative reviews. So I left a nice little complaint on their IG page and took a screenshot for proof to see if they delete it. At this point, even if the package comes, I might just throw it in the trash to avoid what others have gone through. I'll be calling my bank tomorrow to put a merchant block on my account AND to get my money back. I suggest everyone else do the same since this company is apparently a fraud **2/3/21 UPDATE** SO, just a friendly little update—after going back and forth with customer service, they deemed my package "lost in transit." When the customer service rep named "Charm" asked me to confirm my address to send me a new one, I told them I didn't want it and asked for a full refund. Their response?—"the tracking shows your package will be delivered by 1/25, if you want a refund you can send the product back for a shipping fee." OKAY so basically they sent another one, forcing the product on me and then had the nerve to tell me that I'd have to pay for the shipping if I wanted to return the product. According to the lying customer service rep, my package suddenly "reappeared" from being lost in transit after almost an entire month AND it was marked as delivered by the 25th. Well, not only am I out $31, but I never actually recieved the product, which is something else customer service refuses to acknowledge. Honestly, this is gross customer abuse. What's worse is that they gave me a worthless 10% off discount for my "future purchase," which is laughable considering everything that happened.

Glue doesn’t work. Lashes and lids were free of oil/makeup but glue wouldn’t stick to either the lashes or silicone pads. Tried for over an hour on just one eye to get glue to stick. Horrible product. Waste of money and time.

The glue was terrible and it was something I anticipated as I’ve seen/ read reviews before it arrived, so I came prepare with my own glue but it still won’t work. I had to ask a friend to help me and she still couldn’t stick all my lashes down. We still went ahead and followed the instructions. My results? It’s just my regular old lashes but with glue residue now.

I ordered this product 2nd November and I am still waiting for it!!!! It shows out for delivery on the 1st Dec nothing since then. I have emailed multiple times and whilst they are nice I have requested a refund or replacement multiple times and I get no where! It takes days to get a reply from the customer service and to be going back and forth for a month and still no resolution is ridiculous! For this simple fact I would not recommend shopping with this company.