Lydia W.
Foul smell and no refund.
The worst company. I bought this product hope for eyelash growth I used it two times a day. After one week the serum started smelling very foul and I was scared to put it on my eyelashes because it didn’t smell like that before. When I contacted the company about this they said that is was my fault because I didn’t store it in a place between 36-77 degrees farinheit which isn’t not true. I kept in in a drawer in my room. Then they said if I wanted a refund I needed to send them pictures of my eyes lashes at day 1, day 15 and day 30 of using the product with timestamped picture which I could not do because I couldn’t even use the product after a week. And they never told me to do that before to get a refund. DO NOT buy this product. The company and the product is a scam.
Response from FORCHICSApr 27, 2021
Hi, Lydia. We are a legitimate company, and we guarantee it 100%. Your email stated that the product started to smell after a month and a half of using it, not after a week of receiving your order. If you have time-stamped photos showing no progress, you are welcome to send them over through email, and we'll process your refund right away. :) Thank you and have a great day!



