Doug F.
New Forbright savings account experience
I recently opened a growth savings account and the process was simple and painless. The account was approved and active within minutes of applying. The APY is one of the highest I found and so far I'm enjoying the ride. I did run into problems trying to link external accounts. I didn't want to share my external account credentials so I elected to use the micro transaction process. This failed with two different banks with no clear reason stated. All I got was an error saying it required a security code which no one could explain. I called support and spoke with a very nice individual who suggested I try the plaid option. I decided to go ahead and try it with the intent of immediately changing my credentials at the external bank as soon as the account was linked. Sadly, it also failed to link even using plaid. I was able to set up the accounts from my other banks to Forbright so it seems odd that Forbright couldn't support such a basic function. Since then I've created multiple transfers to Forbright (restricted by daily transfer limit) and those have worked fine. I haven't attempted to initiate any transfers out of Forbright so it remains to be seen how well that works. One last point I can share. I started to install the Forbright app on my phone but when I saw the broad range of resources it requires access to and shares I decided against installing the app.
Response from Forbright BankFeb 17, 2026
Hi Doug, thank you so much for sharing your feedback and experience with Forbright Bank. We’re glad to hear that opening your Growth Savings account was quick and easy, and that you’re enjoying our competitive rate. We apologize for the trouble you encountered while linking external accounts via micro deposits and for any confusion around the security code error. This typically happens when we are unable to verify ownership of the account or the financial institution does not participate in the micro-deposit verification method. Your comments about both the micro deposit process and Plaid are very helpful and our team has informed us they have been in communication with you regarding this matter and have submitted a complaint accordingly. We’re also glad to hear that transfers into Forbright have worked well for you and hope your experience with outgoing transfers will be just as smooth. Regarding the app permissions, we understand your concerns and appreciate you bringing this to our attention. We are committed to protecting your privacy and have also shared your feedback with our product team. If you have any further questions or would like additional assistance, please don’t hesitate to reach out. Thank you for being a valued member of Forbright Bank