Eric
Avoid this bank!
What a waste of my valuable time. This has been such an upsetting experience, especially as it took me time and energy for absolutely nothing. I definitely advise everyone to avoid this bank at all costs. Update 8/21/26 - Forbright sent a form email to me that did nothing to actually address the concern. I applied for savings account with Axos Bank just after this awful experience with Forbright Bank. The process was easier and more straightforward. My application was approved, and the best part is the savings account offers a higher APY than Forbright. I definitely recommend Axos over Forbright any day.
Response from Forbright BankAug 19, 2026
Update 8/21/26: Hi Eric, we appreciate your taking the time to provide this additional feedback. Your comments matter, and we'll share them with our team so we can keep improving. Should you ever wish to discuss this further or give us another chance down the road, our Customer Care team is here for you at 800-550-0159 (Monday to Friday, 8 a.m.-8 p.m. ET, with the exception of holidays) or by email at [email protected]. Thank you again. ______________________________________________________ Update: Hi Eric, thank you for sharing your contact details. We've received your information, and our team will be reaching out to address your questions and concerns appropriately and discuss your options. In the meantime, you're always welcome to reach us directly at 800-550-0159 (Monday to Friday, 8 a.m.-8 p.m. ET, with the exception of holidays) or by email at [email protected]. We look forward to making this right! ______________________________________________________ Hi Eric, thank you for reaching out. That’s certainly not what we like to hear. Your feedback matters, and we'd love the opportunity to ensure your questions and concerns are addressed appropriately. We have sent you a request for your contact details via Trustpilot. Alternatively, you can contact us directly at 1-800-550-0159, Monday through Friday, any time between 8 AM to 8 PM ET with the exception of holidays. You can also email us at [email protected]. We look forward to assisting you!