FanaticsReviews of footballfanatics.com

Ordered five times none of those times have they got my order right.. I had 30 fancash sitting around before and they took it, I called and they didn't help. Second time I had 50 and they took it again!! And they froze my account cause I asked them if they can transfer my fancash to my new account. Makes no sense , this company is bullish!t and a rip off. I don't recommend it to anyone. Took 2 months to get my items and when they arrived they were wrong and they want me to return them and pay the shipping,it wasn't even my fault.

They fulfilled my order with the incorrect size, - entirely their error. But, there is no way to return the item without paying a $5.50 service charge. They state: "Your complete satisfaction is our top priority." But why would one be satisfied when having to pay for their error? They list a customer service line but it only puts you on perpetual hold.

6 weeks and still getting the run around! My package has been everywhere but my house!! After a month I was fed up and asked for my money back and was told I had to wait for the package to arrive and then send it back before they'd refund my money, what kind if BS is this. Now my package is being sent to the same city in ANOTHER COUNTRY and here I am trying once again to get my money back and still getting the run around this is crazy! I'm getting the feeling I won't be seeing my money or my product

I ordered two items - only got one - no response. Hate it. I think it's professional fraud, as you can see in the other reviews below. Please do not order here. And always keep in mind: Many good reviews can be set from the company itself!!!

I have never dealt with a more horrible company in my life. First they ship me the wrong college sweatshirt for my sons graduation. Then they promise to have my right one here within 2 days. Now I have to get on a plane and go to his graduation without a gift for him. Then they tell me and my eight month pregnant wife (who is very upset) that they can not put a suoervisor on the phone. Yet they told her that the supervisors were currently asissting other customers. So after sitting on hold they come back and say we can put in a request for a supervisr to call back within 24 hours and that the proper channels must be followed. Ok, but what about the proper channels for a business transaction? They have our money but we don't have what we ordered. So now we are being forced to get on a plane and go to our son's graduation with no gift. They have no clue what good customer service is and i am very upset with the fact that my wife is so upset. NEVER EVER USE THIS COMPANY!!!!

This is the second time I've ordered form Football fanatics and my last. The first order never came. After 5 weeks of waiting I contacted them to ask where my order was and they had to reorder it for me as it had gone missing! They charged my visa the day I ordered and yet I didnt receive anything for 7 weeks. Foolishly I decided to give them another chance and I am almost 5 weeks waiting and still no delivery. I'm in Ireland, so unless they are sending my delivery in a rowing boat, there is no excuse for this crap.

They had no problem billing my credit card immediately however week 3 and still no product....and customer service will not return my email requesting info on where it is!!! Go to nfl.com or other pro shop is my advice.....when i log back in to my account it shows that there was over $500 'state tax' added to the invoice. THis better be a typo!!!

I ordered a jersey for my nephew and filled out the billing and shipping address correctly however when the order was processed they had his address as the billing address. They promise delivery by Christmas however there is no place on the site to correct the information their system screwed up and they do not respond to emails. Another ordering from the internet nightmare.