You will never get your order.. this is a fraudulent site. Do not order or call your credit card company now if you already have ordered!! I Placed an order two weeks ago.. was charged.. still says processing.. their customer service number is disconnected and I wrote an email last week and did not get a reply. This is "footballfanaticoutlets.com".. my dumb mistake for trusting it.
MG
Mally G.
Horrible company
I ordered an Oakland raiders jersey for my husband for Christmas and they charged me 18.00 for shipping. When I go to pull up my order it is showing I do not have one, but I was clearly charged for it on my bank statement, the company was a Chinese name... I called customer service and the phone number is disconnected. I can only hope my bank will refund my money..
TI
Tisha
footballfanaticoutslets.com
I wanted to check up on my order. Come time find out it is not at all what it seems to appear to be. The web address is fooballfanaticoutlets.com the customer service number (317) 636-1688 is disconnected. The NFL Shop logo is located on this site in the upper right hand corner and is connected to the nflshop.com site. So I called that customer service number (855) 210-8829. I was able to get a hold a someone there. I gave them my email and order number and were unable to find anything. I did find my conformation order email but that looked very shady. My account has already been charged but the $ is different of about $10 more????? Who knows what the status of my order even is but at this point I will be reporting this as fraudulent!!!! Thank FootballFanatics!! Some Honesty would be nice!!!!
MH
Michelle H.
Worse experience!
I placed an order over a week ago and i wish i had looked at the reviews. I never would have ordered. I was charged for the order, but when I have emailed and messaged the website, I still yet to hear back from anyone. The number listed is disconnected. I've ordered from fanatics and had an issue with getting only 1 of 3 shirts I bought this from footballfanaticsoutlet.com. Not much I can do I guess but see if I can get the bank to get the payment back I hope. It was supposed to be a Christmas present.
JC
Jackie C.
need number
I placed a order and can't get a hold of anyone. It's been 2 weeks does anyone have another number?
JO
joe
phone published online doesnt work
beware and check your options, no order here and no one to talk to
NA
nangivhan1
False advertising
I placed an order with Footballfanactics.com on a Tuesday. The website said in big bold letters that orders placed that day would arrive by Friday or they would be free. I was leaving Friday evening for the game so this was perfect. It was going to be a warm day and cold evening on Saturday so I ordered both a short and long sleeve shirt.They did not arrive on Friday as promised. When I called on Sunday I was told that apparently one of the shirts was a special order and it was stated in the tiny print somewhere on the website that special orders would not arrive by Friday. This was not told to me at any time in the completion of my order. Also the second shirt was not a special order and when I asked why it hadn't shipped to arrive on time I was told they don't split orders. I told them that was bordering on false advertising to have huge lettering order today and arrive by Friday and then in some (still unknown to me) area in small print it says special orders did not apply. Of course when I picked out the shirt no where did it indicate that it was a special order. So I asked for my order to be free or at least the shirt that could have arrived on time to be free. Nope they game me $10 credit to my next order. I asked her if she really thought I would be ordering from them again. I could have ordered from several different places if I had known they were not true to their word.
SM
smdjunk
FANATICS: WORST COMPANY - NO INTEGRITY!!
DO NOT ORDER FROM THEM!!!
Ordered item in time for Super Bowl and paid for 2 day shipping to have it in plenty of time. Got confirmation emails for both order, and tracking. It did not arrive according to tracking time, so I called. Spent huge amount of time on phone only to hear that they had no idea where my order was; they didn't even know if it went out. I was told that I would the order AFTER the Super Bowl, but again, it did not show up. They have offered more excuses, told me that I've misunderstood shipping and no one takes any responsibility. Asking for a discount is out of the question, and they expect me to pay a premium for them breaking our contract not once, but twice. NEVER will order from them again. Going to fight this with my credit card. Apparently they offer a 100% satisfaction guarantee and will give everyone 30% off their orders and some fanbucks. Ridiculous! It's like ordering a birthday cake, going to pick it up and they tell you, "Sorry, you'll get it sometime (though we cannot pin down when) after the big day, but we'll only make you pay for most of it". Given the price, problems, aggravation and disappointment, I should get it for free. An no, I do not want to hear, "I'm sorry" from Fanatics anymore. Save it, SCAMMERS!!