Fanatics is listed under Ball Games.
Fanatics (footballfanatics.com) has 632 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Butler
I live in the same city Jacksonville as their product warehouse, but sadly I have been extremely disappointed, I order 2 shirts and hat over week ago and still have not received my order after being guaranteed 3 days
Joette G.
Received an item from Fanatics as a gift and it didn't fit, so I returned it and clearly marked the box that I was returning a gift. I did not want the sender to know I was returning her gift. The form said that I would be issued a gift certificate to my email address. They deducted $5.50 for shipping ( so much for free returns), and then I never got the credit. When I called, it turned out that they had issued the credit back to the sender of the gift- horrible customer service!! And the only thing they offered me was 20% off a purchase. Like I would ever buy anything from them!
Peter H.
Sendung ging verloren und Kunde bekommt den vorab erstatteten Betrag nicht zurück!!! Service unterirdisch. Rechtsverfahren ist eingeleitet. Finger weg von diesen Betrügern!
Nicolai T.
2 teile geordert. nie erhalten. nach 1 monat redet sich fanatics raus, ich hätte mit dem normalen versand kein anrecht auf trackingnummer. paypal eingeschaltet. hoffe bekomme mein geld zurück Edit: geld zurückbekommen. Trotzdem nie wieder
raquel S.
Worse company ever, paid extra to get fast shipping and received a message 3 weeks latter saying address was incomplete knowing it was a lie. ..... I finally received almost 5weeks latter. Good product but I won’t shop again
Tim 'T' C.
I purchased an item on fanatics.com in November, 2017. I was unhappy with the product so I generated a return. I returned the item just two days after the purchase. I received the refund (minus the $4.99 shipping charge, minus $5.50 processing fee) more than six months after the purchase. Very poor customer service.
Harriett B.
I have used the web site "Fanatics" quite a lot & have been very satisfied with the service & quality. However, I placed an order with a site called "True Fanatics" on 1/5/18. It is now 3/8/18 &, in spite of my sending them 4 e-mails, I haven't heard a word from them. They did however, charge my account. So they have the money & I have nothing!!! Please beware
Peter H.
Nicht nur, dass man bei Fanatics in Manchester scheinbar Personal einsetzt, dass, nennen wir es „fehleranfällig“ ist, nein, es gibt auch danach einfach keine Antwort mehr! Ergebnis: Geld weg, Ware nie erhalten, niemand, der sich darum kümmert/ auf Mails antwortet .. das macht den Onlinekauf zum Erlebnis. Ich kann nur davon abraten mit diesem Unternehmen in eine Vertragsbeziehung zu treten. Leider kann das schnell und v.a. gänzlich unbeabsichtigt passieren, weil dieses Unternehmen scheinbar für das whoiswho der europä. Fussball-Spitzenclubs die Trikots versendet .. Ich bestelle ein Trikot im Online-Shop von Fussballclub XY und werde schon weitergeroutet an Fanatics, die den Versand erledigen oder halt nicht, wie leider bei mir. Bitte nicht falsch verstehen, Fehler passieren überall, es ist nur die Frage, wie damit umgegangen wird. Bei Fanatics ist es scheinbar eine Vogelstrausstaktik - Also bitte: Vorsicht!
