Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels reviews

253 approved reviews, newest moderated first

Zeyad H.
Jun 8, 2024
I am writing this review to express my…
I am writing this review to express my sincere gratitude for the exceptional service I received from Fond Travels booking agent, Harvey, on 6/7/24. I encountered a very challenging situation with my flight booking, and Harvey went above and beyond to assist me. His patience, knowledge, and dedication were truly impressive. What particularly impressed me was Harvey’s willingness to stay on the phone after hours to ensure my issue was resolved. His commitment to my satisfaction was truly remarkable. I believe that exceptional customer service deserves recognition.
Response from Fond TravelsJun 12, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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Tomorrow B.
Jun 7, 2024
Dexter helped me with boarding passes…
Dexter helped me with boarding passes for my trip and had excellent customer service. Will definitely use this agency in the future for my travels.
Response from Fond TravelsJun 12, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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george C.
Jun 5, 2024
Very professional & amazing…
Very professional & amazing communication
Response from Fond TravelsJun 12, 2024
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
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afaq
Jun 5, 2024
I have got saveral issues with them but…
I have got saveral issues with them but one thing for sure. They do their best to make your experience better. Sherry was amazing. She was helpful. My issue was a duplicate reservation causing double charge but it got taken care of I am writing this for sherry because she went above and beyond
Response from Fond TravelsJun 12, 2024
We appreciate your understanding regarding the highlighted concern and would like to thank you for reconsidering your ratings. Your feedback is invaluable in helping us enhance our services, enabling us to provide the best in class experiences.
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Ronald M.
Jun 1, 2024
Very helpful
Very helpful
Response from Fond TravelsJun 12, 2024
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
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PP
May 30, 2024
Steve was a great help when I…
Steve was a great help when I encountered an issue with my reservation. He managed to fix everything and get me on the flight very smoothly and with no extra costs. Thanks.
Response from Fond TravelsJun 12, 2024
Thank you for your review! We're thrilled to hear about your fantastic experience with us. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. Your feedback means the world to us and motivates us to continue delivering memorable travel experiences. We can't wait to welcome you back for more adventures in the future!
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Tere B.
May 27, 2024
MEGAN WAS EXCELENT
MEGAN WAS EXCELENT. GREAT EXPERIENCE!!!
Response from Fond TravelsJun 12, 2024
We're thrilled to hear about your fantastic experience with us. Providing exceptional service and unforgettable experiences is what we strive for, and we're delighted that we could exceed your expectations. Your kind words are truly appreciated and serve as motivation for our team. We look forward to welcoming you back on another adventure soon. If you ever need assistance or have feedback to share, please feel free to contact us.
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Misbah K.
May 27, 2024
Megan
Good at all from start
Response from Fond TravelsJun 12, 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. At Fond Travels, we strive to create memorable journeys, and it's always rewarding to receive such positive feedback. We're delighted that you found our services to your liking. Your satisfaction is our priority, and we look forward to welcoming you back on another adventure soon. If you have any further feedback or need assistance, please don't hesitate to reach out.
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