FondMartA clothing wholesale & dropshipping platform with thousands of trusted wholesale vendors in the fashion industry. All of them are verified original clothing manufacturers.
FondMart (fondmart.com) has 70 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Paul
amazing customer service and amazing products + quality
Response from FondMartSep 1, 2021
Dear Paul, Thank you so much for your kind review here and we'd be glad to hear the positive feedback from you. We know there's still much space for us to make improvements and look forward to hearing more suggestions from you. Thanks again!
Shanah S.
so far so good. customer service is excellent and fast response.
Response from FondMartSep 1, 2021
Dear Shanah, Thank you so much for your nice review here. We'd keep going and optimizing our products and service! Thanks again, cheers!
Eliane Di I.
The Best Service, Best Clothes and good prices. Great help for my business. Thanks
Response from FondMartAug 17, 2021
Hi Eliane Di Lorio, thanks for your kind review here. We'd be glad to hear the business growth of our appreciated customers! Hope there's more increasing possibility and growth on both our customer and FondMart, we will keep going!
Sam
Costumer service is really good. They have a lot of good products too, and also love the customized tag thing. However the site's been crashed for 3 days now. I asked about it and no one's replying to me.
Response from FondMartAug 17, 2021
Dear Sam, thank you for your sincere review here, and we do appreciate your trust in FondMart. We sincerely apologize for the website crash issue and the delayed response. If any unexpected situation occurs again, we kindly suggest you turn to your private sales manager for the fastest response, which can be found on the dashboard of your FondMart account( Due to business adjustments, your dedicated manager may adjust, please kindly check it at the FondMart dashboard to enjoy a better experience) Thanks again for your feedback and we will continue optimizing our service!
Laura K.
Amazing!! I’m very lucky to have Alice in my team, I know that with her all my orders are handle in a timely manner and are 100% correct! She exceeds my expectations every time! Thank you Alice so much for all that you do, Fondmart and you are what makes us great….We couldn’t do it with out you!
Response from FondMartAug 17, 2021
Hi Laura, thanks for your kind review here and we do appreciate having both you and Alice together with FondMart! Cheers for the collab and we will keep going!
Shamaye
I love Fondmart. Alice is super helpful. However, my only problem is the products here are same with Shein which is make my customer comparing to it. Even Fondmart is cheap the shipping took long and costly if you doesn't pay for express shipping it will take 20-25 days depend on the location. While Shein is cheap also and have points were you can have big discounts on the final price when you checkout plus the shipping is very fast. Anyway, thanks Fondmart!
Response from FondMartJul 17, 2021
Dear Shamaye, thanks so much for your feedback. We will continuously make improvements in different aspects to enhance our clients' purchasing experience, including but not limited to the delivery time, style variety, etc. Thanks again for your kind review here:)
Anne I.
Never trust them again. They will blow your business
Response from FondMartJul 17, 2021
Dear Anne Issou, we are deeply sorry that our services or products did not meet your expectations. We would appreciate it a lot if you can tell us the problem you met or provide us with your order number at [email protected] or phone +1 5714890103, then we can see where and how we can make improvement. Thanks again for taking time writing a review here, sincerely.
Cherysh P.
Today is June 26, 2021, my customers placed orders on June 4, 2021. Fondmart stated that they shipped my customers items on June 15,2021. I paid extra to have it shipped via USPS, which the agent told me was the fastest. To date, my customers have received NOTHING. Fondmart told me that their system shows that the packages have been "delivered", but the "tracking number" provided says it's still in transit. SELLER BEWARE. Extremely bad for business, and all they do is provide EXCUSE after EXCUSE after EXCUSE.
Response from FondMartJul 1, 2021
Dear client, please kindly accept our sincere apologies for the delayed delivery. We fully understand your situation and feelings from your side. And we know exactly how it might affect your business. Regarding the shipping status issue, our system automatically fetches the shipping info from couriers. The order shows “delivered” in our system was indeed delivered on June 19 to the parcel locker. We are deeply sorry that the rest 2 parcels were delayed due to logistics issues. There will be varied situations especially under pandemic period that may cause delay in the international shipping process. We sincerely hope that all of our valued customers can appreciate and understand that it is out of our control when the package's dispatched from our warehouse. But yes, from our end, we have the responsibility to provide customers with better products and service, and we've kept doing so. Sincerely sorry again for all the inconvience caused.
