A clothing wholesale & dropshipping platform with thousands of trusted wholesale vendors in the fashion industry. All of them are verified original clothing manufacturers.
FondMart (fondmart.com) has 70 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
fondmart.com
Website
fondmart.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: February 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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A lot of the clothing's product descriptions regarding materials contents don't match the actual labels on the clothing, and many clothes don't even come with labels. I had one product from which the content label was cut off intentionally before it was shipped to me!
Their return policy is also unclear because, after requesting to make a return, they never provide an address to return products to then claim you don't qualify for a return because you never returned the product.
Also, several products that were said to be in stock on their website were actually unavailable, and they didn't tell me until after I placed my purchase. This makes them unreliable as a dropshipping supplier.
Very shady and untrustworthy! I definitely do not recommend this company. In fact, I'd say avoid them entirely!
NA
Nathan
Bought two jacket and didn't received…
I received the jackets late and them sent me the wrong, it is impossible to contact them, they never answer, I want a refund
Response from FondMartAug 29, 2023
Hi, Nathan
sorry, we have not received any contact from a name called "Nathan". Could you tell me your contact info or could you send email to [email protected]? Our team is here to assist you. Please provide us with your order details, and we'll do our best to resolve this for you.
AO
Anas O.
After a year and a half of working with…The positive reviews are fake
After a year and a half of working with them, I finally ended my association with this company. They were good initially, but later on, my experience with them was only about incurring significant losses and tarnishing my store's reputation.
- Many products were not as described or shown in the pictures.
- Poor-quality products that were only suitable for one-time use (before washing, of course).
- Many orders did not reach the customers.
- Shipment tracking numbers could not be provided until after 5 business days.
- You may wait from 5 to 7 business days to receive the tracking number, only to find out that the quantity has run out despite it being listed in the thousands.
Heartfelt advice: The positive reviews are fake.
Response from FondMartJun 14, 2023
Dear Anas,
We appreciate you taking the time to share your feedback with us. We sincerely apologize for any inconvenience or negative experience you may have had during your association with our company. We value our customers' satisfaction and take your concerns seriously.
We understand that you have faced various issues, including discrepancies between the products received and their descriptions, poor product quality, delayed or missing orders, and difficulties with tracking information. We deeply regret that these issues have led to significant losses and impacted your store's reputation.
Please be assured that we are committed to addressing and resolving these concerns. We strive to provide accurate product descriptions and images to ensure that our customers receive what they expect. We also aim to maintain high-quality standards for our products and ensure their suitability for long-term use.
Regarding the shipment and tracking process, we apologize for any delays or difficulties you experienced. We are actively working to improve our order fulfillment and tracking systems to provide more efficient and timely service to our customers.
We understand your frustration with the overall experience, and we want to assure you that we take all customer reviews seriously, including both positive and negative feedback. We strive to provide genuine and authentic customer experiences, and we deeply regret if you feel that the positive reviews are not reflective of the reality.
We would appreciate the opportunity to discuss your concerns further and work towards a resolution. Please contact our customer support team at [email protected] so that we can address your specific issues and find a suitable solution.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback, as it helps us improve our services and products. We value your business and hope to have the opportunity to restore your trust in our company.
Sincerely,
FondMart Team
BG
Boss Girl S.
RUN! DO NOT USE YOU WILL BE DISSAPOINTED
Messed up on my very first 2 orders so I deleted them immediately. They allow manufacturers who won’t ship the products on their platform to sell and it’s so unfair to us who trusted fondmart. Zona said she kept calling the manufacturer but they wouldn’t pick up …..???? Very unprofessional and unorganized.
Response from FondMartApr 10, 2023
I'm sorry to hear about your negative experience so far. At FondMart, we strive to provide the best customer service and support possible, and it sounds like we fell short in your case. I apologize for any frustration or inconvenience this may have caused.
Please know that we take all customer feedback seriously and we are actively working to address any communication issues we may be experiencing. We want to make sure that all of our customers feel heard and supported throughout the entire ordering process.
In the meantime, please don't hesitate to reach out to us again with your questions and customization needs. We'll do our best to get back to you as soon as possible and provide the information and assistance you need. Thank you for your patience and understanding.
VT
Vasheta T.
Can’t get in contact with no one
I really did like this website and was excited to use it my problem is you can’t get in contact with no one I sent serval email even text them on instagram and WhatsApp and still got no reply and it’s been weeks!!!!! Their company even sent me a email about there new product but yet have responded to me about the help I needed very disappointing as I was so excited to use there website :(
Response from FondMartApr 10, 2023
Thank you for your review. We apologize for the delay in getting back to you and for the poor communication experience you've had with us. We are committed to providing excellent customer service, and we understand how frustrating it can be when that doesn't happen. We appreciate your feedback and will use it to improve our communication channels going forward. Please know that we are working to resolve your issue and will get back to you as soon as possible. Thank you for your patience and for giving us the opportunity to make things right.
LU
Luc
Terrible Quality
The quality of their items is terrible. I placed 2 wholesale order worth thousands of dollars. In the first order, there were threads in the dresses. They promised to improve this in the second order. The issue persisted in the second order. They claimed this is not a "quality" issue. If threads and terrible finishing were not a quality issue, then I am not sure what is. I spoke to them many times, they refused to collaborate. I asked to speak to the manager, Leyi said I am the manager. We cannot do anything for you. This is the level of service you should expect to receive if you work with them. So if you're planning to buy items that ruin your brand image and position it as a very low quality apparel, this is your go-to platform. If there is an option to upload pictures to show the terrible quality, I have a lot of these pictures.
Update: based on fondmart's reply to my rating, they asked me to send an email. I sent them an email, they never replied. They just do this on every platform to show how supportive their customer service is. Do not be fooled. Their quality is terrible. Not recommended for both retail and wholesale.
Response from FondMartMar 17, 2022
Hi, Luc
We feel sincerely sorry for any inconvenience that caused.
FondMart has strict control over product quality, and carries out all quality inspection on suppliers' products and make after-sales promise to customers.
There is also a return policy on the FondMart website to protect the customer's after-sales service. If you are not satisfied with the products, you could return them for refund according to the return policy.
If you are not satisfied with the service of your private sales manager, you can directly connect with +1 5714890103, or email at [email protected]. We strive to make every customer satisfied.
Thanks for your detailed feedback, which is helping us keep forward.
DD
Dragana D.
DO NOT ORDER FROM THEM!!!!!
DO NOT ORDER FROM THEM!!!!!! I made an order from them for my online store. Asked them to stitch the labels. The way the labels were stitched were so bad and damaged the clothing. When I told them and send all the photos and videos of their bad work they said to me there is no quality issue and they can't make a refund. All the bikinis where damaged and they just don't care. THEY DON'T RESPECT CUSTOMERS and simply don't care if you are not pleased with the order. What a mistake ordering from them. They are all acting nice but when you have a problem they DONT CARE! do your research good before ordering from someone like them.
Response from FondMartSep 1, 2021
Dear Dragana Drača,
Thank you for your feedback and we feel sincerely sorry that the service doesn't meet your expectation. We'll check with the customer team for the issue. Sincerely sorry again for all inconvenience.
AI
Anne I.
Never trust them again
Never trust them again. They will blow your business
Response from FondMartJul 17, 2021
Dear Anne Issou, we are deeply sorry that our services or products did not meet your expectations. We would appreciate it a lot if you can tell us the problem you met or provide us with your order number at [email protected] or phone +1 5714890103, then we can see where and how we can make improvement. Thanks again for taking time writing a review here, sincerely.
