Ava
Unhappy customer
Well, like most customers, I experienced a lot of confusion as well. I ordered this product, August 8th, to be exact. I just received my product yesterday, Sept 19th. It is not the three-roller head that was advertised in the Ad. I hope they don't secretly charge my card with a subscription plan. I'll be watching.
Response from FoladropOct 6, 2025
Hi Ava, We sincerely apologize for the delay and that you received the wrong product. We'll send you the correct three-roller head immediately at no cost, or provide a full refund if you prefer. We will check if you opted into our subscription plan when provided order info - so you will not be charged again. Please email us at [email protected] to let us know your preference. Best, Foladrop Customer Care




