FogattilivingReviews of fogattiliving.com

I was in the market for a tankless water heater for my RV. I had questions about the fitment that I posed to their support. They failed to meet their 1 to 2 business day response time. When they did respond they had made no effort to answer my questions, just referred me to their website. I had already researched the product on the site and the fitment was not addressed to my satisfaction. About a week after sending the original request, I received another reply from their fitment support again not addressing my questions. I bought a Furrion as their support answered questions I posed.

The product works great and a wonderful addition to my RV. At this time could not be more pleased

The water heater works great! It seemed there was little guidance on how to get it wired right, but very pleased overall.

I replaced my Atwood 6 gallon in my Jayco Jayflight. This unit is a huge improvement! I could not be happier. Easy to install (well, there is the mysterious blue wire leftover from the Jayco, lol). I did have to reverse the water inlets from the Jayco; I just grabbed some pex and sharkbites. I was able to keep the bypass this way. So far, best improvement in the RV yet!! Shipping was quick, and changing out the door was super easy! I would highly reccomend!

Possibly the WORST customer service I have ever felt with. Leaked everywhere, made multiple calls eventually got a warranty exchange, going on week 2 with no hot water, and no response from the company. Called twice today and still nothing. The call center is overseas and they have no idea what is going on. Such a joke and total waste!

Water heater works great! Great customer service! Had an issue and it was resolved quickly. There are a couple extra parts needed, but not included or offered during purchase. This delayed the installation of the heater. Installation instructions were pretty vague, but with some common sense it was pretty easy.

Product was damaged. Getting the run around on refund

FedEx badly damaged the box during shipment. The water heater was not damaged, however you gave us the option to send it back at not expense and sent a new one to replace it. Have kept in contact with us during the process, I can think of numerous companies that could take a lesson from the service you have provided. Thanks!