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Fogattiliving (fogattiliving.com) has 104 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Newark, Delaware
Great
Outdoor & Winter Sports · Wilmington, Delaware
Poor
Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Showing 7 reviews with 4 stars · Clear filters
keith
Two weeks ago I received a mini split AC I came to me leaking coolant so the team tried to get me a replacement unit but they don’t know when it will be in stock again so they are issuing me a refund. I put 4 out of 5 just because I am sad that I can’t get a replacement.
Belle
I ordered a furnace with a door. The door, which was packaged separately, was an open box item: the door was inside a plastic bag and the screws' bag was opened while still tie wrapped to the door; the screws were scattered outside the plastic wrapped door. There was also what looks like a smeared stamped number on the inside part of the door. I emailed Fogatti as soon as I received and opened the box. A few days later, not hearing back from them I decided to call. (This is why I am giving 4 stars) I received great customer service. They asked for pictures. Since the door was in brand new condition, I asked for a partial refund and a set of screws, since some were missing. My request was granted. There was a little bit of back and forth in the process, but overall, it was a smooth one. I had initially written a review and included pictures with the intent to edit with an update. I am unable to find my initial review, so I decided to write a new one. Also, I have not yet installed the furnace or the Insta 7 tankless water heater I purchased because, well, projects tend to take longer than expected. I will be writing a review on those products.
ZACH
The water heater works great! It seemed there was little guidance on how to get it wired right, but very pleased overall.
James
Shipping from order date was fast. FedEx slowed the delivery by 2 days.
Response from FogattilivingJul 24, 2023
Greeting from FOGATTI. Thank you for your support. Your satisfaction is our momentum. We will keep on improving and innovating so as to provide excellent products and services. Have a nice day!
Donna M.
Quick response to questions when ordering. Although the site claims to include a door, if you require an 18x18 door, it us NOT included and cost an additional $80.
mrman
So far all is great good shipping good customer service. Only thing i didnt like was the door for 18 inch size . The hinge areas have large areas that need alot of calking to seal good and around unit needs calked inside for any water or bugs to enter ather tha that great
Jesse H.
it came in a timely manner every thing look good.