Bill T.
Shipping cost are excessive consider…
Shipping cost are excessive consider the items ordered are sent the slowest delivery method. Your change over in your rewards program resulted in my losing nearly 14k in points coupled with shipping fee and delivery slowness It has cost FMS a customer.
Response from FMS HobbyNov 5, 2025
Hi there, thank you for bringing this to our attention. We've forwarded your issue to our customer service team and they will get back to you soon. Please also check your inbox and spam folder for any messages that may have been filtered. For immediate help, you can reach us through our online Support chat or by calling +1 (844) 436-7727 during our office hours: Monday to Friday, 9:00 AM - 5:00 PM EST (Florida timezone). We appreciate your patience.



