FMS HobbyReviews of fmshobby.com

Response from FMS HobbyDec 18, 2025

Thank you for your honest feedback and for being a loyal FMS customer. We sincerely apologize for the longer delivery times. We are continuously working to improve our logistics and delivery speed. Thank you for your patience and understanding—we truly appreciate your support and hope to serve you better in the future.

Response from FMS HobbyDec 18, 2025

Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We truly value your business and would like the opportunity to make this right. Please kindly leave your email address here or contact us directly at [email protected], and our customer service team will reach out to you as soon as possible to assist with an exchange or discuss available options. Thank you for your patience and understanding. We hope to have the chance to resolve this for you.

Response from FMS HobbyDec 18, 2025

Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced. To help us check the shipping status and tracking details as quickly as possible, could you please provide your order number? Once received, we will promptly investigate the logistics information and get back to you with an update. For faster assistance, you may also contact our customer service team at [email protected] or call +1 (844) 436-7727 during our office hours, Monday to Friday, 9:00 AM – 5:00 PM EST (Florida time). Thank you for your patience and understanding.

Response from FMS HobbyDec 11, 2025

Hi there, thank you for bringing this to our attention. We've forwarded your issue to our customer service team and they will get back to you soon. Please also check your inbox and spam folder for any messages that may have been filtered. For immediate help, you can reach us through our online Support chat or by calling +1 (844) 436-7727 during our office hours: Monday to Friday, 9:00 AM - 5:00 PM EST (Florida timezone). We appreciate your patience.