FMS HobbyReviews of fmshobby.com

Great product and awesome service.

People do what they say they are going to

The directions do not include the wiring. You have to go to youtube to get them. Even then the flaps only work on one side and only one solenoid works on the elevator. The plane is easy to put together otherwise. Great to look at, but that is all,

I bought the FMS Beaver 800mm RTF with GPS as a beginner because the Return-to-Home feature seemed like a good safety option. Unfortunately, during a flight the plane flew away and the GPS Return-to-Home did not work at all, resulting in the plane being lost. If you’re buying this model for the Return-to-Home feature, be aware it may not work as expected and you may lose your money.

The item I purchased was marketed as a beginners model but I found the instructions are missing basic setup and general operating instructions critical for beginners to have for successful operation. After your fleshly assembled model is smashed, customer service advises you should have gotten instructions needed for operation from third-party sources. Really? Don't expect them to stand behind any mishaps from the omissions. Would not recommend...

Everything I order came as ordered and in time, 👍 great and detailed delivery

My experience with FMS is nothing short of abysmal. Purchased a Discovery 1/24 for our son for Christmas.. opened Xmas day and the gear system was broken. The shop (FMS seller) were great and replaced very quickly. They emailed to say the fault was a factory gear box issue. Since replacing the new one has completely died 3 weeks later after minimal use.. Tried to contact FMS - Good luck.. they don't reply and orders that state UK stock aren't. I placed an order on 15th Feb for a couple of parts and still nothing.. chased twice no reply. Left with a upset 9 year old boy who is gutted that his main Xmas present is still broken with no sign of us resolving. Avoid.

Bought a Camel Trophy 1/24 Land Rover for my son's Christmas and initially all was well, he loved it and it performed as expected. Beginning of February it just stopped working so done some research and decided it was the battery. FMS offer a 90 day warranty but as the battery pack is only £8 I decided just to buy a replacement - I am certain the battery was treated as it should be as my son is very particular with his RC cars but for £8 wasn't about to make a fuss. However, there are no batteries in stock in the UK and every alternative I could find wouldn't arrive before the warranty expired. As I wasn't entirely sure it was the battery causing the problem I contacted FMS. They diagnosed it remotely as the battery too and offered me a partial refund to cover the cost. All well and good but as stated I couldn't be sure it was the battery and by the time I received a replacement the warranty would be out, at which time I was pretty sure FMS would wash their hands of the issue. So I pushed for a repair or replacement but as they're based in China this wasn't something they could offer (they said) so I asked for a full refund. Again they sent me a link to a replacement battery but once again it wouldn't arrive before the warranty expired so I refused their offer and asked for repair, replacement or refund. Initially they were very responsive but have not replied to me since my last e-mail on 18th February