Alexis H.
They promised to upload my federal form…
They promised to upload my federal form in 2 business days. It took over a week for them to refuse to fill it out even though it worked with my employer. I was fired and double charged from FMLA md. It is a scam and do not use
Response from FMLA MD™Mar 14, 2024
While we cannot speak to the precise situation due to our strict adherence to patient privacy laws, we can share about our policies and procedures for all patients. We are only able to complete the paperwork that we are advised by either the patient or employer that needs to be completed. If we do not receive that follow up, we are unable to complete forms or forward them to an employer on the patient's behalf. We reach out to the patient through both email and internal communication systems 5-7 times within the first two weeks. If patients do not respond, we must wait for follow up. We do not complete paperwork or reach out to an employer without strict direction from the patient due to privacy laws. I do apologize if you feel that these services were not provided, but our protocols are clearly stated in our initial documents. We wish you the best of luck.