Nick
Ethan Kogan is great.
Ethan Kogan is great. Team support is a little weak.

FlyUSA brings together unrivaled expertise and innovative technology to provide a seamless travel experience. Whether it is lunch in Miami, or a last-minute business meeting in Dallas, we will get you there. 24 hours a day, 365 days a year.Our hand-selected network of aircraft are held to the highest standards in the industry. In combination with our global network of over 7,000 FAA-Certified aircraft and our commitment to providing cost effective solutions – with FlyUSA, you will be given the best options at the best price.
FlyUSA (flyusa.com) has 200 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Airlines & Air Travel · Miami, Florida
Excellent

Airlines & Air Travel · Miami Beach, Florida
Excellent

Airlines & Air Travel · Boca Raton, Florida
Excellent

Airlines & Air Travel · Delray Beach, Florida
Excellent
Showing 9 reviews with 4 stars · Clear filters
Nick
Ethan Kogan is great. Team support is a little weak.
Rick
The bathroom was "dated",
Response from FlyUSAJun 4, 2026
Rick, thank you for bringing us up to date on this particular aircraft's lavatory. We have made note of it and rest assured Conner and the FlyUSA team are looking forward to making sure your next trip exceeds our expectations and for this aircraft to be brought up to our standards before flying it again! -Hunter
Taylor R.
Very responsive , attentive staff and pilots. Clean plane. They are just getting to know our personal tastes so a smidge of room for improvement
Joan L.
Quick efficient booking. Courteous, quite lovely lady pilots...best landing ever. Good looking, clean airplane. Reasonable snacks. Quiet efficient airport(s). Only negative...lots of liquor, but no nice wine.
Response from FlyUSAOct 1, 2025
Joan thank you so much for this feedback! I'm happy about all of the positives notes of your experience. I'm sorry to hear the standard stock wine wasn't what you were hoping for. For your next travel destination please let Jordan or the FlyUSA team know your wine preferences. We will take care of that catering request for you!
Ray L.
This was my first charter in several years and found it overall a good experience. The representative I worked with was helpful and always ready to assist. The jet was a solid piece of equipment piloted by a highly qualified individual with over 40 years experience with United Airlines. The second leg of the trip he maneuvered the flight pattern skillfully around an east coast storm. The only shortcoming of the trip was the air conditioning could not be controlled very well-----mostly too cold and when adjusted seemed to jump to heating the plane.
Response from FlyUSAAug 4, 2025
Hi Ray we appreciate your honest feedback very much. We completely understand how the temperature being so irregular can cause you to be uncomfortable on the ride. Matt has made a note on your account to make sure your next trip with us is a 5 star above and beyond experience!
Anne R.
Communication with Matt was excellent. The plane arrived as scheduled but our space was lacking. We had informed Matt of the number of passengers and luggage but the lavatory was inaccessible on the way from Pittsburgh to Myrtle Beach. The cargo space was better on the return from Myrtle to Pittsburgh leaving only one small bag in lavatory that could be removed if necessary. I have not flown in this type of plane and the smaller planes have been Phenoms which have more passenger leg room and cargo space. For future flights, I will need to investigate larger interior spaces for my plane. Otherwise, great trip.
Response from FlyUSAJul 8, 2025
Hi Anne, thank you very much for this feedback! Matt will do the investigating for you when it comes to the exact luggage space dimensions. He is excited to make your next trip a 5 star experience and exceed your expectations on comfortability!
Catherine C.
We had to wait at the gate for 1/2 hour or more, bc they said they couldn’t find the pilots. Otherwise it was a great experience. I would fly again on this charter airline
Response from FlyUSAJul 8, 2025
Hi Catherine, thank you for the feedback. We definitely understand that waiting at all can be stressful during travel. Matt is ready to make your next trip a 5 star experience and exceed all your expectations!
Robb B.
The pilots were great, the stewards didn’t seem to know everything available from a food perspective (just the return flight) overall good experience
Response from FlyUSAApr 7, 2025
Robb we appreciate the feedback! Moving forward we will make sure all Cabin Attendants are provided with a full catering list. We definitely agree about the importance of their knowledge on what is available. Matt and the FlyUSA team are excited to give you a 5 star experience on your next trip!