FlyUSAReviews of flyusa.com

Response from FlyUSADec 2, 2025

Ed we are so sorry to hear about your unsatisfactory experience on this aircraft. I wanted to let you know that we have suspended the use of that aircraft for all clients. We truly value your business, and I hope your overall experience with our team has been far better over the years. Please let Bryan or any FlyUSA team member know if there is anything else we can do to make this right for your future travels!

Response from FlyUSASep 12, 2024

Hi Bruce, Thank you so much for your feedback. I appreciate you taking the time to chat with me over the phone yesterday so we could discuss the situation further. I look forward to making sure your future trips are much smoother. Apologies once more on the frustration experienced with the high cost of the vehicle service and miscommunication on our end. I hope you feel our sincerity in the way this scenario was rectified with the full refund of the ground transportation and adjustment of your direct advisor moving forward. Sincere Regards, Jill Job, Director of Charter