Joel C.
Terrible Company and Service
Customer service was terrible. Jerry and whoever his manager is kept delaying when my ticket would arrive, citing “delays and flight cancellations”. This company is a scam, do not do business with them. Something fishy is going on, they even reported me on trustpilot for defamation for posting a negative review. This is classic scammer behavior.
Response from FlybixDec 29, 2025
We’re sorry to hear about your experience and understand how frustrating this must have been. During peak holiday seasons, airlines often experience higher volumes, operational delays, and last-minute cancellations, which can unfortunately impact ticket issuance timelines. These decisions are made by the airlines and are beyond our direct control. All updates shared with you were based on the information provided by the airline at that time. While we do our best to assist as quickly as possible, holiday-season disruptions can sometimes cause unavoidable delays. There was never any intention to mislead. We’d be glad to review your booking again and clarify any concerns. Please feel free to contact us directly with your booking reference so we can assist you further.




