Flybeyond AirasiaReviews of flybeyond.airasia.com

I bought a Malaysian airlines flight ticket kuala Lumpur to kuching on airasia website and in the confirmation mail there was written checked baggage included. Otherwise just before deparing at the Malaysian airline desk the assistant show us that in our reservation there is 0 checked baggage. So I have to book again another checked baggager. I ask the refund to the airasia support but they respond it is my fault... even if I have their document written by them!! They just close the case... Terrible customer support. Probably just a scam, absolutely to avoide.

I booked 6 months in advance a couple of flights to be back in Singapore on August 5, for 1200€ - Not took FLEX option because I was not flexible and MUST be in Singapore on the 5th. Be aware that they are changing departure/arrival schedule all the time (3 times already in 1.5 month, and till 4 months to go...), until it does not work anymore for your schedule: they propose an arrival on the 6th and call it a 'minor change' (but if I wanted to arrive on the 6th, I would have booked for the 6th, right ?) - And then ? I lost 1200€ ! because I didn't pay to give THEM flexibility.

Circus REFUND MONEY... WORST COSTUMER SERVICE It's been a year 13 months exactly until now the refund is not happening .. I don't understand why they need to round us here .. KIWI.COM and this are both scammers it's frustrating I advice all of you guys don't buy ticket from this airline