Flybeyond AirasiaReviews of flybeyond.airasia.com

Double charged me for a flight ,I asked for a refund but they closed the case and basically refused to pay it back ,will never use that website again

Beaware Airasia move, thy are stealing your money. A double booking happen, There was no way I could contact Airasia by phone, a machine called Bo was the only option. Airasia has dragged the case for more than 30 days, all my replys was given a new case number and finally the refund was cancelled due to double claim! In my app itinerary change pnr number and payment date, magi happen one flight was gone.(I have copy) iAnd there are no return of my double payments. Fraud! That is theft! case 207627220

The website says flybeyond.airasia.com But it is not AirAsia - it is kiwi.com. Dodgy AF. Booked on air Asia, and now my booking is actually on a super cheap budget airline. DO NOT USE - as good as a scam.

J'ai eu une interlocutrice de Flybeyond (Lisa) pour le remboursement de mon vol que j'ai annulé et qui était remboursable (turkish airline) Mais AIRASIA avait mis une autre carte de crédit que la mienne lors de l'achat ! DONC TRUKISH m' a remboursé sur cette carte FAUSSE et Air Asia a gardé l'argent 450 dollars ! et Lisa ne répond plus ... bien sûr ils sont injoignables et leur chatbot BO est un imbécile

Pessima esperienza con BeOnd! All'andata parte con un'ora in mezzo di ritardo, mancando la coincidenza con gli ultimi idrovolanti che volano sulle varie isole delle Maldive, che non possono volare al buio. Al ritorno ci cancellano il volo con solo qualche ora di preavviso. Se vogliono decollare, sono davvero sulla pista sbagliata! Very bad experience with BeOnd! On the outward journey he leaves half an hour late, missing the connection with the last seaplanes flying to the various islands of the Maldives, which cannot fly in the dark. On the way back they canceled our flight with only a few hours' notice. If they want to take off, they are really on the wrong track!

I will not recommend to fly with BeOnd. Our flight was cancelled due to a technical fault. Fine. $hit happens. But waiting 3 weeks now for our refund and compensation, is terrible service. I have serious doubts I will see my money back. I feel cheated. ☹️

Absolutely the Worst! I booked the flight through the airline app on air Asia but the a typhoon canceled one leg and NO ONE will help me. Everyone points fingers and tells me to contact someone else but there’s actually no one to even contact. This is the WORST EXPERIENCE ever and I’m left in tears and stranded without a way to get home because no one will help!! NEVER BOOK WITH THEM!!!

You cancelled my flight in 2020, and I have created 3 cases, and you closed them with no resolution. Now "Bo" does not recognize my booking number. I have called different numbers, but all of them sent me to "Bo" again. It is super frustrating.