Fluid is a community sharing app that allows you to rent things from your neighbors. Need something? Borrow it.
Fluid Market (fluidmarket.com) has 99 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Aaron B.
Horrible company. I rented my car and a user hit something with it. They now will not return my emails or contact me. I now have to get legal help and try to get money back. They told me it was totally covered under their insurance. Now won't even write me back. DO NOT USE THIS COMPANY!
Addison D.
It was so bad. I rented my car out to a user, who then totaled the car. Fluid gave me nothing, now I have to sue them. Horrible experience. Will never use.
Austin M.
Horrendous. Rented out a car, then the driver totalled it. What did Fluid do with their "1 million dollar" insurance policy? They found the car to be worth HALF of the value. I showed them dozens of pieces of evidence about how they are ripping me off. They wouldn't budge. Now I have to take them to court. DONT EVER RENT ANYTHING ON FLUID!
Austin
Posted my car on Fluid. Thought it was so awesome. Well, the first renter crashed the car.The police report said there may have been alcohol involved. Fluid said they were not at fault, after they had told me I could cancel my insurance cause they had it covered. They then blamed my car for the crash, and told me they wouldn't place the insurance claim. So, thanks to Fluid I lost my car as it got totaled, and now have to file a lawsuit against them. STAY AWAY!
Lesley
It won't "accept" or let me download my drivers license or any photos
Response from Fluid MarketOct 6, 2017
Hi Lesley! Thank you for taking the time to write a review. We have strict Fluid Safe Driver Guidelines that need to be met to be accepted onto the app. Please double check on our website that yours meets those guidelines, and we can accept you then. Thank you!
Christine
I've tried to rent a car on your site dozens of times and I can't because there's a bug in your software that doesn't enable me to upload my photos.
Response from Fluid MarketOct 5, 2017
Hi Christine! Thank you for your review - we looked through your case and have fixed the bug since your call with us two months ago. Please try again, thank you!
Chuck
Have had no inquires or activity on my items. Have had no interaction with customer service .
Renee
No one ever gets back with me when I message them. I feel this app is fake.
