Fluid MarketReviews of fluidmarket.com

Don’t ever get one of the trucks or vans. They will scam you for damage and blame you for clean up and charge you over $500. I cleaned and mopped my van and they tried to claim I damaged the body and left the truck a mess. Total BS and a scam! I rent a lot of vans and trucks. Never have I been blamed for something like this. But when it’s a scam it’s a scam. They just want your money.

The worst company I’ve ever dealt with they left a vehicle at my place and would deactivated it and would not pick it up they said they offered a replacement vehicle in which they never brought it they told me to pay and left me with a vehicle that was not drivable and still will not refund my money if you rent from this company and you’ve read all these negative reviews then I do not understand what it will take do you understand this company is complete and total fraud and the people that run this company need to be thrown in prison Someone needs to start a class action

Avoid Renting from This Company – It Only Gets Worse (used in Los Angeles and Salt Lake City) We’ve begrudgingly rented from this company for three years in a row, and it has been a progressively worse experience each time. While it's nice to speak with a manager when you can (though they seem to change every year), the customer service team tries but is unable to resolve much. When it comes to dealing with claims, pray that you don't have to. They respond only via email and nickel-and-dime you for anything they can after you rent and return the vehicle. If you report an issue even one day after pick-up—whether it’s a light, tire, or bumper problem—they will immediately deem you responsible. This year, we even received a notice threatening that if we didn’t update our own insurance, we wouldn’t be covered by the premium insurance we paid extra for. Why are we paying for their premium insurance if we have to cover everything ourselves? In one rental, we were sent to three different locations and had to go through four vans (with issues ranging from broken mirrors and flat tires to no backup camera and a broken windshield). Each time, we were told the vans were in "excellent" condition. Yes, we were given a discount, but the ordeal was a headache. It gets worse. They sent a technician to repair a tire, and afterward, the tire pressure light came on. We reported it immediately, but instead of fixing the problem, we were charged for the technician’s mistake with the dashboard lights. Seriously? On top of that, we paid for a faulty tire that eventually went flat and a loose bumper that fell off—both of which were pre-existing issues with the vehicle. Yet, we were still charged for these problems, despite them being caused by previous renters and poor vehicle maintenance. We rented in good faith, but the multiple issues we've had are frustrating and costly. This company clearly lacks accountability for maintaining their vehicles, and it's unreasonable for renters to be held responsible for things they didn’t cause. Save yourself the trouble—find another rental company.

This company WILL charge you extra for something. Used them a couple of times and every time I say it will be the last. They don't rent like every other truck rental company, total scam. I returned a truck early to Budget and had a refund within 2 days, early return with Fluid NO REFUND! And you can't talk to anyone that can make a decision at all. Horrible experience.

One of our vans sold at auction in April 2024 and we still have not received proceeds. We get an automated response of "we are working on this matter" but no resolution. Meanwhile they are sitting on our money. Working with Fluid has been a NIGHTMARE, with limited communications. Vans would be out of commission with no communications to the FVIP members, insurance claims not paid out. Still waiting on an almost $5K claim from 2023 to be paid to us.

These guys are scam. Random charges and false damage claims. You cannot speak to anyone over the phone. Emails goes to dark hole.

I worked on their trucks for 3 years and had no problems with there photos and uploading requirements until Aug. of '23 then they just stopped paying. Total loss so far over $1000. No one to speak to and won't answer email sent to fleet Mang. Disappointed to say the least.

Tried to charge me with damages that they can’t substantiate TWO MONTHS after I returned the vehicle pristine. This is a total scam. They park their vehicles so close so you can’t get any substantiating pictures, and then scam you into paying. Appear to be purposely targeting veterans, so please be careful. Preparing Legal Forces Presently. 100% fraud.