Fluence Clinic is an Australian neurodevelopmental telehealth psychiatry service providing ADHD and autism assessments and ongoing care. Founded to make assessment more accessible, we’ve supported thousands of patients across Australia.
Fluenceclinic (fluenceclinic.com) has 7 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
fluenceclinic.com
Website
fluenceclinic.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 86% of reviews.
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Most recent review: October 2026.
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Thank you for your feedback. We take every concern seriously, but we’ve been unable to match this review to any patient of Fluence Clinic. The review contains no detail of any actual service or experience with our clinic, and the account is registered outside Australia, where our service operates.
If you are a genuine patient or family member with a concern, we’d welcome the chance to look into it – please contact our team at [email protected] and we’ll respond personally. – The Fluence Clinic Team
RC
reviews C.
ASD assessment that, in my opinion, missed key steps
I am a registered health professional who conducts autism (ASD) assessments in my own practice. This review concerns an ASD assessment Fluence Clinic carried out for my child, based on the clinic's own reports.
Dr Murugesh Nidyananda (psychiatrist) diagnosed my child with Autism Spectrum Disorder Level 2 — a rating denoting substantial support needs — on the basis of a single telehealth appointment and a set of questionnaires. Per the reports: no in-person session was held. No direct standardised observational assessment was used. No cognitive assessment was done — the report states in terms that "formal testing was not conducted." Collateral was taken from my child's mother and maternal grandmother only. As the other parent, with equal shared care under court orders, I was not interviewed before the diagnosis was made.
The National Guideline for the Assessment and Diagnosis of Autism in Australia (updated 2023) addresses this directly. Recommendation 18: telehealth "should not be used as the sole medium throughout the assessment and diagnostic process," and at least one in-person session is important (Good Practice Point 18.2). Recommendation 21 (a Strong Recommendation): practitioners "should consult with all relevant stakeholders," including family members and teachers.
After I supplied further information, Dr Nidyananda issued an amended report. It retained the diagnosis, but recommended "an independent psychiatrist review with collateral from both parents and the school." In other words, the clinician who made the diagnosis went on to recommend that it be reassessed independently, with the input that was missing the first time.
The final report also contained several unfilled template placeholders. It recorded cognition "within normal limits" while confirming no formal testing was conducted — yet assigned a Level 2 severity rating. In my professional opinion, a rating of substantial support needs requires a stated, standardised basis. I could not find one in the report.
In my professional opinion, based on the clinic's own documents, this assessment did not meet the standard I would expect of a comprehensive autism assessment. Parents seeking an ASD assessment should read the National Guideline, and ask how information will be gathered across informants and settings, whether in-person and standardised assessment will be used, and how any diagnosis and severity rating is supported.
Response from FluenceclinicJul 20, 2026
Thank you for your feedback. We take all concerns seriously and review them carefully.
We’ve been unable to match this review to anyone who has been a patient of Fluence Clinic. The author identifies themselves as a third party who has not received our service, and who states they conduct autism assessments themselves.
We also note that this identical review has been posted twice on our profile under two different headings by the same account. For these reasons we’re unable to verify it as a genuine account of care provided by our clinic.
We’d sincerely welcome contact from any real patient or family with a concern – please reach our team at [email protected] and we’ll respond personally. Fluence Clinic conducts neurodevelopmental assessments in line with Australian best-practice guidelines, and we’re always happy to explain our process. – The Fluence Clinic Team