FloydReviews of floydhome.com

Response from FloydSep 11, 2023

Hi Karen - Thanks so much for taking the time to review your order. We're so thrilled that you are happy with the product, and we appreciate your comments on the lead times. We try to do everything we can to inform customers of ship by dates and delivery timelines both on our product pages and at checkout before your order. We also do our best to describe in detail what shipping looks like in our FAQ. If a delay ever occurs, which can happen in today's supply chain climate, we will always do our best to update you promptly. Thanks so much again for choosing us for this order and we hope you enjoy your Floyd for years to come!

Response from FloydSep 6, 2023

Thanks for sharing your experience, Jeffery! We're so glad you had a great experience. We hear you on the shipping timelines. We're in the business of creating sustainable products that are an antidote to what the industry calls "fast furniture" or lower-quality, mass produced items that ultimately end up in landfills. Our product does take a bit more time, but we think the trade off is the responsible thing to do, and we hope knowing that will help you enjoy your Floyd even more! Thanks so much again for being such a loyal customer and we hope you enjoy your Floyd for years to come!

Response from FloydAug 29, 2023

Thanks for sharing your experience, Andrew! We're so glad you had a positive experience overall, and we hear you on the set up. Most of our larger products do recommend a friend or two people for assembly, but we're always working to make our designs even simpler. If you have any questions at all, please don't hesitate to reach out to our team at [email protected] and we'll be happy to help! Enjoy your Shelf and thanks for choosing Floyd!