FlowersbynoraReviews of flowersbynora.com

I ordered on 10-7-24 from Flowers by Nora location in Katy, Texas. I ordered the deluxe Forever Well Wishes Arrangement. I talked with gentleman about amount of flowers in vase and ceramic vase. The person I sent to sends me a picture and I couldn’t believe it. Not even half the amount of flowers and vase was some cheap glass. Then I sent comments to Nora and they send me the policy. Just awful customer service and even worse I sent an arrangement that I could have picked up at Dollar Store for maybe 12 bucks!! Not happy and embarrassed that those went to someone and how cheap I must look to them that I send that arrangement.

I would give this company a negative number if I could. Complete scam/bait and switch. They say they have a mortar shop in Providence but can’t give me the address. I was first told they were out on delivery…. At 9 pm. I was then asked if I was sure they were not delivered. Then she couldn’t even give me a time they left the shop. When I threatened to call my cc company she hung up on me. Ohhh and as a kicker, I was told they need to confirm that they were not delivered. I wish I read reviews before trying to give a”mom and pop shop our money and time.

They are a bad scam company just like all of the reviews say. They pretend to be local, they charge your account and do not deliver the flowers. I ordered flowers for a funeral, they said they would deliver next day, and they never delivered the flowers. Very unprofessional and unacceptable. They made my grief so much worse and I requested a full refund. AVOID LIKE THE PLAGUE Flowerrsbynora.com website and do not call 1-844-236-9077. A very pathetic, scam website.

The worst scam company and not local at all they pretend to be local but are a national fraud They were supposed to deliver the next day for a special occasion, and not only did they not show they canceled because they didn’t have the next day for a special occasion, and not only did they not show they canceled because they didn’t have the flowers or a driver and the email they couldn’t even pick the phone up and call so I was without flowers and they don’t care. I would never hire this company ever. They’re a scam they pretend to be something they’re not they’re not local at all. It’s a national fraudulent company.

Flowers by Nora is a scam—don’t trust them. I ordered sympathy flowers, thinking I was supporting a local Illinois florist, but they completely misled me. They promised free same-day delivery before 2 PM, but my flowers arrived a day late after endless calls just to get an update. Then they hit me with a hidden $18.99 service fee that wasn’t disclosed. The arrangement looked nothing like the premium upgrade I paid for—it was like a cheap grocery store bouquet. To make matters worse, they couldn’t even get the grammar right on the sympathy card. How embarrassing. This company preys on people during vulnerable times. Avoid them at all costs.

Website indicates you are supporting your "local florist" and a small business, but the flowers delivered had a giant card saying they were from a national grocery chain. The quality was what you'd expect from a grocer, not a boutique florist. I paid MUCH more for the arrangement than the grocery charges and the service charge of $19 was more than double what the grocer charges for delivery. The website advertises "free delivery" but at checkout you are charged a "service fee" of $18.99 which "applies to delivery orders". Totally misleading all the way around-- subpar product for a premium price.

Wrong order delivered on 8/26/2024 to a very special day for a special friend! Oder was placed on 8/23/2024. Later found out that the person that took my order by phone, lied stating they were located in New Castle, DE, which is why I chose them despite the high price of a dish garden, because the delivery was going to an address in New Castle! Thank goodness I recorded every detail of the call & the card message (THE ONLY THING CORRECT). After getting a picture from the recipient, I was SO DISAPPOINTED & UPSET!! I immediately placed a call expressing my disappointment! Although an apology was offered and a refund back to my card (that I’ve not received yet) was sent in an email - the damage was done! My lesson learned - research businesses & stay with locally owned/established ones. Honesty, integrity and sound business practices outweigh the monetary value! WILL NEVER USE AGAIN!

I ordered a Sympathy plant for a dear friend whose mother had passed away. I placed my order on Friday afternoon to be delivered the next day. When I didn’t hear from my friend on Saturday, I requested a delivery confirmation from Flowers By Nora on Sunday. They responded that my order had been delivered on Saturday at 8:00 AM. My friend called me late Sunday morning to thank me for the flowers that had just been delivered. I asked her to clarify what she received, and she said that she just got a small floral bouquet that she had to admit was jumbled mess. I apologized to her telling her that I ordered her a Peace Lily and it was supposed to be delivered the day before. She sent me pictures of flowers in a vase that could hardly be considered an “arrangement” and they certainly wouldn’t have been appropriate colors for a sympathy arrangement. It looked like a blind person had shoved an assortment of flowers of various colors and lengths into a vase! I e-mailed Flowers By Nora expressing my disappointment and requested that they deliver the correct plant. The next day I received a n email asking for a picture of the flowers, so I had to ask my friend to take pictures for me. I was so embarrassed and dismayed when I saw what was delivered to her. I sent the pictures to Flowers By Nora and they responded that they applied a full refund to my credit card. Period. I didn’t ask for a refund, I didn’t ask for a discount, I wanted the correct item delivered. They didn’t care. Do not use this company to express your feelings in flowers ir plants to anyone who is important to you!