Aileen W.
DO NOT DO NOT DO NOT USE THIS FLORIST!!! HORRIBLE!!!
GOING TO CALL ATTY GENERAL TO LOOK INTO THIS BUSINESS AND SEE IF THEY EVEN EXIST AT THE ADDRESS SHOWN ON THE WEBSITE. THEY NEED TO BE STOPPED If I could not even give them 1 star, that would be great for me. They are HORRIBLE and I wish I had read the reviews first!!!!!!!! I placed an order to what I thought was as local florist in Nashville early yesterday and today at 3 pm the flowers still were not delivered and it was my daughters birthday today. I called them re this and they are clueless. There's no mgr to talk to, and I was told that the mgrs don't talk to cust. WTF! I told them they better have the flowers delivered tomorrow morning and they better be beautiful cuz I will have a pic sent to me otherwise we will have a huge problem. Amazing how quick they charge your card but could care less of the delivery!!!! On 3/5 they gave my order to a different florist who sent me a text telling me they were at my daughters place of business (Vanderbuilt Univ) and had no where to park so could not deliver the flowers!! I told them NOT to deliver late on 3/5 cuz her dept would be closed. I then called that # that texted me and she asked for my daughters home address & I gave it to her and asked her to leave the flowers by front door and at 10 pm on 3/5 they still were not there. I am on phone now with the supposed Flowers By Nora and asking for a refund of my $88+ and have been on hold for a while now while they are checking. Checking on what??? I have been on hold for 10 minutes so far and no reply. I just want my money back and they better give it back to me cuz I will not let this go. The flowers if they would hvae ever been delivered probably would look like crap as this business is really not legit. They just take your money and jack you around! My call on hold was finally disconnected after being on hold for 12 minutes FLOWERS ORDERED 3/4 AND AS OF 3/6 STILL NO FLOWERS AND THEY PUT ME ON HOLD TWICE NOW FOR AT LEAST 12 MIN AND THEN DISCONNECTED ME WHEN I TELL THEM I JUST WANT A REFUND!!!


