FlowersbynoraReviews of flowersbynora.com

On December 10, 2025, I ordered a birthday bouquet of flowers for my wife or approximately $75.00. Included in the fee was a service charge of $19.00. The reason I am sending in this complaint is that the flowers did not get delivered until 7:00 pm at night. At 4:00 pm, I called to the flowersbynora representative to inquire about when the flowers were to be delivered. She indicated that the flowers would be delivered by 5:00 pm. I was hoping they would be delivered earlier. I asked the representative if they could contact the driver to find out if they could deliver them earlier b/c my wife was leaving her home in Reno to drive back to Vegas. I told the flowersbynora representative that if they could not get the flowers delivered by 6:00 pm, that they do not need to deliver them. She stated that she tried calling the driver a couple of times, but could not get a hold of him and indicated that she would leave a message by text. Then she indicated that she would text me/email me if the flowers were delivered on time. None of these things happened. The flowers were supposedly delivered around 7:00 pm to an empty house when they were told no one would be home.(They had more than enough time to rectify this situation) In addition, they didn't follow through with an email/text letting me the flowers had been delivered. It was very disappointing that I spent $75.00 on flowers that were dropped off at a house with no one at home. The next day when I called, the flowersbynora representative basically indicated that she was sorry and there was nothing that they cold do to rectify the situation. I hope the place goes out of business. Its an awful business. Absolutely no customer service.

They delivered a bunch of cheap flowers and a tiny box of chocolates. Cost with service fees was $80. I could have bought them at the grocery store forc$12. What a rip off!

Nothing was delivered. They sent no confirmation at all and when I called to check, they said the flowers were left with the front desk at 6 pm. The building doesn't have a front desk and is closed at 5:30 pm with no one there. They offered to "investigate" and said I would know more in a week or so. I'm just disputing this with my credit card.

This place is AWFUL! I wish I had read reviews of it before. They are obviously bad. No customer service.

I live in Illinois and ordered from a “local” florist, Flowers by Nora in Fayetteville,NC. I ordered the deluxe 8’planter for over $100. When my friend sent me the thank you pic …I was horrified. This looks like something you would buy at a garden store for $25. There is no pot or ribbon or proper wrapping paper/dressing. This was listed under the Sympathy section… I can’t believe this company would take advantage of people under these circumstances.The plant was to be delivered on Saturday, Dec. 6 …it did not arrive until Dec. 8th. Totally disappointed!

I don't want to give any stars. Not local. Not what I ordered. At all! Flowers were not fresh. I have sent pictures to their customer service. Update: I received a refund for the flowers.

I would rate a zero if possible.I live out of state, I ordered a bouquet of flowers for a family member in Panama City Beach, Fl. The young lady who took the order over the phone kept giggling when I asked her to repeat what she said ( her accent was difficult to understand).This happened numerous times. After I hung up, she called back saying I gave her a bad credit card number. I requested she repeat the number back to me and it was correct. I requested her to run it again. It went through. My thoughts she incorrectly entered the numbers which is no big deal. The next day, December 3, I spoke to the person it was to be delivered to. No delivery. I called Nona’s back and Mae told me the order had been cancelled and I should have had a email telling me the order was cancelled. I didn’t receive one, not in my inbox or spam. Mae would not give me an explanation until I repeatedly asked the reason. She then said a wheel broke off their delivery truck vehicle and I was credited back the money. As I was speaking to her I looked up the CC account there was no credit back. At this time I advised I was filing a fraud charge with our CC company and filing with the BBB. Within an hour the credit showed up on my account.

I would give this a -10 if I could. Delivery was almost 2 hours late and looked nothing like the picture they kept telling me it would look just like. I think this is a scam. Stay away. My credit card company is taking it from here.