FlowersbynoraReviews of flowersbynora.com

Do not use Flowers by Nora! I’m seriously questioning if they actually exist as a business. I ordered flowers the Friday before Christmas to be delivered Monday. Saturday, received an email canceling my order because flowers weren’t available. At this point, I’m not yet suspicious of them, so I call and choose something different. Spend another 15 minutes with address, phone, credit card, message… Long story short, flowers were never delivered. Still trying to get a refund! Added 12/31- I have received a refund.

I ordered flowers for a funeral. I attended the service and was embarrassed once I saw what was delivered. The picture on the.website and the actual arrangement that was delivered was not even close to looking the same. I emailed Flowersbynora with my dissatisfaction and pictures of the arrangement and was told that they reviewed the pictures and said that with their substitute policy the order was filled correctly. Not sure what they substituted with because the arrangement was not full of flowers, more greenery than anything. I’ve contacted my credit card company and will be filing a complaint with the Better Business Bureau.

I ordered a floral arrangement from Ruth's Roses for a dear friend's mother's funeral service. The Ruth Roses' sales person assured me that the flowers would be delivered promptly prior to the service and I would receive a delivery confirmation. The service began. There were no flowers delivered and no confirmation emailed. I called and was told that they had cancelled all orders that day. I asked, "Why was I not notified?' They had no response! I was devastated! They showed no compassion for not following through on their commitment! I would not advise anyone to use these incompetent and unfeeling bozos!!!

SCAM company. So sorry I didn’t see these reviews sooner.

The order was never delivered. I received no confirmation, and when I called, I was told it was left at a front desk that doesn’t exist and after the building was already closed. They only offered to “look into it” with no immediate resolution. I’ve decided to dispute the charge with my credit card.

Posing as local florist,wouldn't even rate them a 1 star . Was supposed to be free delivery, wasn't same flowers I ordered, delivered next day and also didn't arrive with the extra 12.99$ teddy bear.

Spent half hour on phone with agent to finish and get a surprise service fee of $18.00 on top of the price of the order. This surprise fee is not mentioned at all on their website. Like why offer free shipping, if you’re going to add this charge later on ?

If I could rate Flowers By Nora less than 1 I’d give it a negative 10. I ordered 2 Christmas bouquets on December 1st to be delivered on December 20th thinking this is plenty of time to get exactly what I ordered. The bouquets were both the same titled “Spread The Holiday Cheer”. Instead of getting the beautiful bouquets advertised, my recipients got the Charlie Brown tree of flower bouquets. I began the process of complaining via text to which I was offered a $25 refund on one bouquet. I received another email citing their so called policy regarding changes. I explained that this was not small adjustments to the arrangement. It was a complete and totally in adequate substitution for what I ordered. I requested a full refund and plan to report this company along with others to my state’s attorney general to see if an investigation of the flower delivery industry can begin. It is a bait and switch scam and in many cases they report delivery when flowers are not delivered. This industry must be ripe for fraud.