FlowersbynoraReviews of flowersbynora.com

I had an extremely disappointing experience with this florist. I ordered flowers to be delivered to a hospital. During the ordering process, their team insisted on having a specific hospital room number, which reasonably led me to believe the flowers would be delivered directly to the patient. What was not communicated is that they do not deliver to patient rooms at all, only to a front desk or nurses station. The florist initially claimed the flowers were delivered and taken to the room by staff. This was not true. The patient never received them and was eventually discharged. The flowers were left behind at the hospital and never reached the intended recipient. While they did issue a refund, they made no effort to correct the situation in a meaningful way. There was no attempt to retrieve the flowers, no attempt to deliver a replacement to the patient’s home, and no ownership of the misinformation provided during the ordering process. Once the refund was processed, they essentially washed their hands of the situation. I also received a generic apology email stating they would “share this with operations” and “strive to improve,” but no real accountability or customer care was shown. For something as sensitive as hospital flower delivery, clear communication and follow-through matter. This company failed on both. I would not recommend Flowers by Nora, especially for hospital or time-sensitive deliveries.

Very disappointed. I sent my employee flowers. They were NOTHING like what was ordered on the website. By far the worst flower arrangement I've ever seen.

Buyer beware!! I ordered an $80 arrangement and what was delivered looked like a $20 grocery bouquet. When I complained, “Geraldine” advised it was “close enough.” Their crappy product is surpassed only by their crappy customer service.

Not a local florist - completely misleading marketing. I ordered 2 days in advance of my mom's birthday and at 3pm she still didn't receive her flowers. When I called they said they should arrive by 8pm and don't guarantee deliveries. What is the point of sending someone flowers on their birthday when they arrive when their bday is basically over? Also charged $27 in random fees, etc. This place is a scam.

I give them a zero! I ordered same day and they told me late that day that they could not delivery until the next day. The worst part was the succulents and the container were very small, which was totally different than the image online. They also put the succulents in a wine bottle made into the container without telling me, my friend is allergic to wine :(

Ordered flowers to be delivered to a funeral service for the following day. Told there was no issues. However, when I saw that I received a refund the following day, I questioned whether my flowers were delivered. I was told no that there was a supply issue, and my flowers could not be delivered to the funeral. Was never informed that the flowers were not going to be delivered. Why bother to take the order? I could have found a reparable florist. I guess I should have read the reviews first! Very very unprofessional!

Would give NO star if possible. A charge was on my bill thatsaid "service charge" which was in addition to but not not listed by the charge for the arrangement. I have not had this experience with other florists I have ordered from. I called to talk to someone-rang numerous times, finally got a human, they put me on hold, then disconnected. I live far away from relatives so order often. I fear this is just a rip off from an disreputable dealer. Will have to dispute with credit card company

I purchased a deluxe bouquet of flowers from Flowers by Nora, which cost 💲 88.00. They were delivered today and the bouquet was skimpy with minimal flowers. I would have been better off buying flowers at the grocery store. Please learn from me and don’t buy from them, let them go bankrupt.