FlowersbynoraReviews of flowersbynora.com

I ordered a bouquet of flowers to be sent to my mother in law. I got a confirmation email and then an hour later received an email stating my order had been canceled due to supply issues. Instead of calling me to explain or offering me something else they just completely canceled my order and they had my phone number.

What a shameful company! Not to be trusted

Same issues as previous reviews.My order was canceled. I hope they return my money.

DO NOT USE THIS COMPANY. I ordered a bouquet for my aunt - I was delighted to find a florist in the same town with free same day delivery. Communication regarding delivery was not specific about delivery time or if the flowers were given to someone directly. My aunt sent a photo - not what I ordered and extremely droopy. Company did issue a partial refund but SHAME ON ME for not reading reviews. I think this is a business front cover up for something…

They said they could deliver the day I ordered, they didn't, they said they could deliver the next day, they sent a message that they could not deliver and would credit my account . . . .in 3-5 days!!!!!!!!!!! Beware, I am going to notify my credit card immediately of the scam.

Absolutely terrible. If they had a no star option I would give them that. I will be disputing the charge to my card to get my money completely returned. Looks like a 2 year old put the bouquet together.

Zero stars. I have never experienced such a heartless lack of professionalism. I spent 20 minutes on the phone Friday afternoon placing a sympathy order for a funeral I could not attend. This morning, the day of the service, I discovered an email—sent to my work address on a Saturday—stating they canceled the order due to "supply issues." They had my phone number. Instead of calling to offer a substitution so I could still honor my loved one, they sent a quiet email knowing I wouldn’t see it until it was too late. This feels like a cowardly attempt to avoid accountability for their inventory mistake. When I called for a resolution, I was told to "call another shop." To treat a grieving customer with such cold indifference is disgusting. Do not trust them with your important moments; they lack the basic ethics required for this industry.

I like many others would have given them a zero if I could. Called today to change delivery location for tomorrow's delivery and was told my order had been cancelled because of supply chain issues which seems to be a popular response. Would not let me speak to a supervisor. Said they had emailed me. They did not. Said I would refunded, we'll see based on other reviews. Learned my lesson here. When someone tells you they are local to Key West, ask for the address.