FlowersbynoraReviews of flowersbynora.com

Overall disappointed with the Mother's Day arrangement sent to my 90 yr old mom in the hospital. I ordered and paid on 5/7 to be delivered 5/9, they sent an email confirmation which stated if there are any questions or you need assistance with the order to email them, which I did, the morning before delivery, 5/8, I sent them an email that my sister would be going in on the arrangement with me so please add her name to the card, I received a reply email back shortly after from "R" acknowledging this and that it would be put in my order information. WELL, it was not done, the arrangement arrived 5/9 afternoon and the card read just from myself and the flowers were different colors than pictured, I also paid $6.99 extra for a mylar Mother's Day balloon which was not with the arrangement. I am so upset for what it cost, that mom's arrangement was not as I had ordered. This was the first time I ordered with Flowersbynora.com and I am not impressed.

Their site says no delivery fee then you get charged a nearly $20 service fee: bait and switch. They do not deliver pictured arrangements; they send a bunch of greenery.

I am extremely disappointed with my recent experience with Flowers By Nora. I ordered a Premium arrangement, expecting a full, lush bouquet reflective of the quality shown on their website. However, what was delivered looked nothing like the image provided—ironically, the website photo referenced was of their Deluxe version, yet my Premium order fell significantly short in both size and presentation. While I understand that substitutions may be necessary, the arrangement delivered was not comparable in value, quality, or design. There was also no attempt to contact me prior to making substitutions, which shows a clear lack of customer service. What was even more disappointing was their response after I shared comparison photos. Rather than acknowledging the clear differences, they simply cited their substitution policy and dismissed the concern. This experience did not meet expectations—especially for such a meaningful occasion. I will not be ordering from them again and cannot recommend them.

Company misrepresents that they are a local company while actually located in Florida. Did not deliver flowers. When I had Recipient call they said they had such order. When I called they couldn’t give any information and would not give me the name and phone of the local florist to correct the delivery. I will definitely never use them again and would not recommend them to anyone. Highly deceptive and difficult to work with!

DON’T WASTE YOUR MONEY! This company is an online scam and I was sucked in. I ordered a “delux” orchid in a decorative container with a pink bow for my sisters surprise party. What was delivered was a white orchid in a plain pot with no moss or bow…. What could be found in a grocery store. It looked nothing like what was in the website! When I contacted the company they promptly responded that it “met their standards” and they did nothing to resolve my complaint. I’m very disappointed and will do my do-diligence next time..,,

Flowers By Nora misrepresents themself as a local owned company. The flowers that were delivered didn't even come close to what I ordered! The arrangement was alot smaller & looked as if they just stuck some flowers in a vase, very disappointing to say the least!!! All they offered was a $20.00 refund for an arrangement that I spent over $90.00 for. I will never order from them again!!

I am the fool here for not reading reviews. TERRIBLE experience. Had to call the day of delivery to ask where the flowers were, they assured me they were en route. My husband never received them, and as they were going to his work I wasn’t surprised since it was 430pm when I called them. The following day I called to ask where my flowers were and they sent me what looks like some AI image of a guy delivering flowers (not even the ones I’d ordered) to an office that is definitely not my husband’s. No flowers, no refund, these people are shameless scammers. Do NOT order from them. The fact they’re still operating after disappointing this many people is crazy to me.

Absolutely incompetent and unprofessional to say the least. I placed an order online for same day delivery and received a cryptic email saying I would get a refund and they’re sorry for the way I feel. WHAT?! No explanation, and glad I checked my email. That warrants a phone call to the customer. And my call to them had to be similar to when you call a daycare with the child chattering in very close range of the phone so it is not being run as a professional business.