FlowerDeliveryReviews of flowerdelivery.com

Just like others, they waited until 1p the day of delivery to call me and hit me up for another $59 for delivery. When I called and said deliver as promised or cancel they offered me $29 for a half order. Total BS!!

I would give a negative number if I could. Do NOT order from these scammers. I did, unfortunately. They were supposed to deliver flowers yesterday. I became suspicious when I didn't receive a confirmation email that the flowers had been delivered. I called them. They were pleasant enough and said they would call the local company who took the order and would call me tomorrow. They did in fact call me today twice. They apologized and said they would deliver today. I said please do. Then they called later in the afternoon and said they needed another $20. I said absolutely not, I want a refund. They TRIED TO NEGOTIATE the $20 to $15 and then $10. I told Emily in no uncertain terms that I was going to file complaints in my state and California with the attorney general's office and the BBB. I told her that I'm not going to stop so they had better just refund my money. Unfortunately, I had to be extremely nasty. Emily continued to be pleasant the entire time. They are complete scammers. Please don't order from them. I will update in a few days regarding whether or not I receive my refund. I even canceled my credit card because I don't trust that they will not sell my information on the dark web.

Never delivered the $200 funeral spray I ordered then tried to talk me into letting them deliver it to the HOUSE instead of refunding my money. Had to fight for half an hour and be put on hold for supervisor to finally convince them to credit my card back. I was not going to send flowers to their house. Call center is off shore with foreign operators that just argue with you and don't want to refund So disappointed my friend did not get the flowers I wanted to send to show her I cared that her Mother died.

Do not order from this place, or from just flowers, which apparently are interchangeable. Mother’s Day flowers kept getting postponed, until it was looking like the Wednesday after Mother’s Day might be the day they would be delivered… Or they may have been postponed again. At any rate, I canceled the order and demanded a refund. I have yet to get that and I have been on the phone with their customer service three times now, they keep telling me that they issued the refund and are blaming it on my Discover card. Basically they are saying they issued the refund on the 17th, and if I have not received it nine days later, it is my credit cards company’s fault not theirs. I am looking into how to report them because this is BS.

Horrible experience! This company is terrible . They did not deliver flowers in time frame promised and paid for , and recipient had already been discharged from hospital and gone home before the flowers were supposedly delivered. The recipient never even saw the flowers . Tgey refuse to issue a refund or redelivery now to the recipients home , and they are giving me the total runaround. This company is a scam . I paid for a premium arrangement and same day delivery ( with satisfaction guaranteed per their website). Basically they told me they delivered the flowers - won’t process a refund - and then they hung up on me. Do not USE this company! They need to be shut down.

I ordered Mother's Day Flowers. They notified me (via email) on Mother's Day to tell me they couldn't deliver that day. It's now two weeks later and they never delivered them. I contacted them to cancel the order and to ask for a refund. They said they do not give refunds. They never even gave me the flowers, they just took my money and I'm left with nothing.

They guaranteed same-day delivery and the flowers never arrived. Furthermore, they claim to include free access to some sort of purchase insurance company (Norton), but when you try to file a claim with Norton, you're only given the option of a partial refund. This is a total scam, and I suspect the Norton guarantee is there to attempt to save their money from credit card disputes. If, like me, you attempted to place a last-minute order and thus did not due your review due diligence, do not file a Norton dispute; take screenshots of your (undoubtedly futile) efforts to reach their customer service reps, and file a dispute directly with your bank or card company for the full amount. If, on the other hand, you planned your gift in advance and are reading this review before placing an order, well done. Wish I would've done the same as the internet is replete with negative reviews similar to this one.

Absolutely awful… it’s the 15th of February and I get an email saying they will delivery when possible. Really…. !?! Called from California to have them deliver in NC. She called me and said dad I’m sorry they didn’t come. BS… don’t take orders you can’t fill and charge.