Ervin K.
Great presets but not responsive to emails
Have tried to reach them via email for the past 2 weeks, but they're far from being responsive.
Response from Flourish PresetsNov 21, 2023
Hi Ervin, Alexa here from Flourish Presets. I hope you are doing well. I’d just like to assure you that Flourish Presets is a reliable & trustworthy company, and in no way we will not respond to email enquiries by our customers. We make sure to reply ASAP and proceed to resolve the issue. Our customers reach out to us via [email protected] and we ALWAYS make sure to attend to their concern immediately (within 24-48 hours). We would like to offer our sincerest apologies for any inconvenience this may have caused you. We would really like to help you -- as we always do for our customers! We've checked all our emails, however, we couldn't find any queries under your name. If possible, can you please provide us with your order number/email address, or reach out to us via email at [email protected] so we could assist you further? I would also suggest to contact us in our Facebook (https://www.facebook.com/flourishpresets) or IG Page (https://www.instagram.com/flourishpresets) in case there’s issues with the emails. We are a small company that always strives for improvement. If you encountered any problems upon using our product or service, rest assured we will devote our time and effort to help you resolve the issue. Looking forward to hearing more from you! Best regards, Alexa Flourish Presets