Floridian Brand USA | Premium Massage ChairsReviews of floridianbrand.com

Muy buena la silla

Had our chair delivered about a week ago and we are loving it. Mike and Phil were great to work with. They set up the chair in great time and had us relaxing away. Here’s to many years of relaxation!

The massage chair was awesome covered entire body model is Pioneer

We have owned a Floridian Chair for a little over a year now. When they delivered it and set it up they were completely professional and did a fantastic job. Then we just recently moved and at no cost they drove to North Carolina and Moved it to the new house. Phil and Mike did an outstanding job of moving it including removing the chairs arms because my front door is not wide enough. I would highly recommend this company any time.

Originally I gave Floridian Brand a 5 Star review after I purchased their highest end Legend massage chair. Unfortunately, the experience turned into a total disaster. After one week I experienced the first failure and they sent a technician out to repair it. About two weeks after the first repair one of the motors failed. This time they took my new chair away and I never saw it again. For over 5 months I have been stuck using an old loaner chair waiting for Robert (the owner) to get me a new replacement chair because they couldn’t even get parts to fix their flagship chair! They took the Legend chair off their website and replaced it with a chair that is built by Luraco. Robert then told me he would get me the Luraco chair to replace the Legend model I had purchased. I was very patient with Robert as he kept giving me reason after reason why things were dragging out and being delayed. Well after almost 6 months of not having my chair that I paid a lot of money for, Robert tried to get me to pay him several thousand dollars more for me to get the Luraco chair that has less features than the Legend chair I had originally purchased. The Legend chair retailed for $14,000 and the Luraco chair retailed for $9,999. Robert had promised for months to replace my chair with a Luraco and now he wanted me to pay him more money 🙄!! I absolutely refused and told him his options were to give me the Luraco to replace my Legend or refund my money. Robert then tried to tell me I would have to pay a restocking fee and pay for someone to come pickup the loaner chair!! I asked him if I was going to need to get my lawyer involved and then he backed off of that and told me he would refund my money. The only credit I can give Robert is that he did refund my money that day. The only good experience I had with Floridian Brand was the help Ganzy, their Lead Service Technician, gave me. Ganzy is very professional, responsive, and respectful. Robert is extremely lucky to have Ganzy working for him. I believe Floridian Brand will probably not be in business much longer as there are many other massage chair options/brands to choose from.

The Pioneer Masage es fantástica !! me ayudo con el dolor en el hombro y el cuello Me siento como nueva 😃 es una excelente inversión tener está maravilloso sofá. Muchas gracias por la experiencia

Great expierience, on pioneer

Every thing went well Mike and Soto, they got it all set up and showed me how to use it and if there was more information in the book. They were very helpful and punctual. The chair works great & really gives a wonderful massage from head to toe. It is very relaxing and aches and pains. I would recommend it to it and Floridian Chairs. In fact everyone I have talked to from Madison and the boys "men" Ganzy, Mike and Soto Have been very caring and giving. The Rebel 3D is the best massage chair ever. Thank you, Carrie.