Floridian Brand USA | Premium Massage ChairsReviews of floridianbrand.com

I had an excellent experience working with Floridian Brand from start to finish. The team went above and beyond to fix my awesome chair, providing thoughtful guidance, clear communication, and genuine care throughout the entire process. What truly stood out was their commitment to service. They handled my issue with professionalism and attention to detail, that level of integrity is rare and speaks volumes about the company culture. Ganzy and Robert, who led my support issue, were exceptional and responsive, knowledgeable, and proactive at every step. I always felt informed, supported, and confident in the direction we were heading. If you’re looking for a team that values long-term relationships over quick wins and consistently delivers with care and excellence, Floridian Brand is the real deal. Highly recommended.

Ganzy was professional and respectful. Listen to my concerns and answered them completely. He had all the necessary parts and tools and fixed the problem. He also replace the cover which was the base of problem.

I purchased two Floridain Brand Legend 6D Flex Message chairs on June 13, 2025 and the chairs were suppose to be delivered in August. August came and gone, didn't hear from anyone at Floridian; in late October I decided to give them a call. The associate stated that they were just behind and apologized. Fast forward to November, they show up at my house with a different chair than the legend stating the original chair that I purchased had bad motors in them so they upgraded my chairs to the Tru Crown. No one from Floridian called me, offered to refund my money or even attempted to explain the change in chairs; not only that but they still only delivered one of the two chairs I purchased. Bottom line after doing research, I found that the Legend 6D Flex still exists and it doesn't have a bad motor it just didn't fit their budget so they scammed all the people that they sold it to by swapping out this Tru Crown. If you are one of those folks, please feel free to contact me. I've already spoken to an attorney that is willing to get to the bottom of this fiasco.

The chair is phenomenal! Right as I sat down, the comfort was immediately provided, as it started to provide a massage I could feel the difference between an actual masseuse and this! Which is way better. It also has a lot more modes for an elevated experience. I'd definitely use this after workouts or just have a relaxing day.

I had a wonderful massage using the Thunder’s massage chair. I highly recommend this massage chair to others.

Robert was very knowledgeable and made us feel comfortable trying the Rebel massager.

The delivery guys were extremely nice and efficient. The company kept me informed on every aspect of my purchase. Great experience with this company.

My body feels anew! Great massage!