Florence EisemanStyle Starts Small: Florence Eiseman clothing highlights children's natural beauty with exquisite designs for boys and girls.
Florence Eiseman (florenceeiseman.com) has 491 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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491 approved reviews, newest moderated first
Kat M.
The format of the site is quite detailed. You simply select the gender and age range of the child you are shopping for and voila! This makes shopping a snap and you don't end up selecting a style only to find out it doesn't come in your child's size.
Jane
I enjoy FE so much especially these adorable knitwear styles! Always so comfortable and wash so well.
Dorothy S.
My experience is always great. I love shopping on the Florence Eiseman website and the quality of the merchandise is excellent.
Judie D.
Easy shopping.
Anne
At the bottom of home page, it states that priority shipping is free for orders over $100. My order was almost $140, but I was charged a $5 shipping fee. No one answers the phone number listed for help. Recording says to leave a message or send an email. Not much of a help when you are trying to place an order at that moment! I am not inclined to shop again where no one can be reached to help with a problem. Customer service should be a top priority!
Response from Florence EisemanJul 1, 2021
Hello Anne- I am so sorry I was unavailable today to take your call. As you can imagine being a very small boutique business means we wear many hats. I was part of a planned design meeting today when you called and unable to receive calls. Our Marketing Dept was able to fix our error concerning shipping rates as soon as it was discovered. I was able to refund you once I was available and left today's minimal shipping amount applied to your purchase. I apologize for the confusion today and have credited you again the remaining $5.00 shipping charge. Thank you and I hope you enjoy your purchases, [email protected]
Teena S.
Excellent quality clothes and very fast shipping. I ordered last night and they already shipped today.
Jeri B.
There was not much inventory will probably have to return for sizing and these were not seasonal items
Betty
Superior and detailed customer service. Lovely gift packaging. Prompt replies .