Florence EisemanReviews of florenceeiseman.com

4.7491 reviews
Clothing & Underwear
1966 South 4th Street, Suite 100, Milwaukee, Wisconsin

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Florence Eiseman

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About Florence Eiseman

Style Starts Small: Florence Eiseman clothing highlights children's natural beauty with exquisite designs for boys and girls.

Florence Eiseman (florenceeiseman.com) has 491 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: florenceeiseman.com
Website: florenceeiseman.com
Category: Clothing & Underwear
Location: Milwaukee, Wisconsin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Florence Eiseman reviews

Showing 6 reviews with 2 stars · Clear filters

Eliabeth S.
Feb 4, 2022
I had to fill out information many…times
I had to fill out information many times and in the fend my gift message and request for gift wrap was not included
EA
Dec 1, 2021
No Gift Wrapping or Gift Receipt Option Available
There is not a viable option to contact Florence Eiseman by phone. Moreover, there seems to be no possibility for a GIFT to be noted as such, gift-wrapped, and a gift receipt (not an invoice) received with the package. I have replied to the order confirmation with the hope that the gift receipt, at least, can be taken care of.
EH
Jul 31, 2021
I am a first time customer but no 10% promo.
I am a first time customer and signed up for a 10% off promo code. I was never sent the code. I placed the order anyway but was frustrated that I gave you my email address and wasn't given the code in return.
Response from Florence EisemanJul 31, 2021
Hello EH- Thank you for shopping with us. As we look into your order and information provided, we can see that you did provide your email address, however, you didn't sign up to receive marketing emails. Perhaps there was a step in the process you did not see. Once you accept marketing emails a code will be generated allowing for a discount. We apologize for any confusion this caused. Thank you again and we hope you enjoy the garments. Sincerely, The Florence Eiseman Team
JB
Sep 24, 2020
Arrived late
We ordered it for my son’s School Picture Day but unfortunately it took too long to arrive that we weren’t able to wear it!
Response from Florence EisemanSep 25, 2020
Dear JB- we are so sorry to hear the outfit did not make it to you on time. After looking at the tracking, please know it left our warehouse in a very timely manner, but seemed to get delayed once it left our state. We have been offering free shipping for months now, with the option to pay if faster delivery is needed. Our First Class shipping (7-10 days) remains free for customers, as well as a $10.00 charge for Priority shipping (3-5 days), and a $35.00 charge for Express shipping (1-2 days). We are sorry this outfit did not work out for you, but we hope you will try shopping with us in the future. Sincerely, The Florence Eiseman team
Dana F.
Feb 12, 2020
I was not happy to see that it was a…
I was not happy to see that it was a final sale. I don’t recall seeing that when I ordered it. When the package arrived it said no returns or exchanges. I was very pleased with the dress but thought it looked a bit small and would have liked to exchange it for another size. I was very disappointed to not be able to exchange it.
Response from Florence EisemanFeb 13, 2020
Hello Dana- Thank you for your order. We are so happy you are pleased with the dress. We stand behind our garments and want all of our customers to be happy. Please look for the email sent to you in regards to your purchase. Sincerely, The Florence Eiseman Team
Nancy D.
Aug 23, 2019
The product was wonderful and I would…
The product was wonderful and I would love to order again. However, I did not receive a confirmation email so did not know if my order was being processed or not. When I received the order there was no packing slip or instructions to return the item that did not fit. I called the number for customer service and had to leave a message as no one was available to answer my call. I received a message late the next day saying they were sorry and that return labels would be sent immediately via email but I still do not have those labels. Please help! Nancy
Response from Florence EisemanAug 28, 2019
Hi Nancy - We apologize for any confusion. We checked our records and the confirmation email was sent; we assume it went to your spam/junk folder. According to our records, between when this review was left and this follow up, the issue has been rectified and everything is set. It was a pleasure to get to speak with you on the phone and to successfully get your return labels sent from our email vs. our website which your email account didn't accept. Thank you for being patient with the process and we are sorry for any frustration it may have caused. If there is anything else we can do to assist, please let us know! Best, Florence Eiseman Team

Florence EisemanReviews of florenceeiseman.com

About Florence Eiseman

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About Florence Eiseman

About these reviews

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Florence Eiseman reviews

I had to fill out information many…times

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I am a first time customer but no 10% promo.

Arrived late

I was not happy to see that it was a…

The product was wonderful and I would…